Deposit Operations Specialist

About The Role Summary

Our growing financial institution is seeking a Deposit Operations Specialist to join our Spokane Deposit Operations Team. This position plays a critical role in supporting daily operational functions within the bank and ensuring compliance with regulatory requirements. The ideal candidate is detail-oriented, customer-focused, and eager to grow within the banking industry.

You will be responsible for supporting customer service efforts, performing operational and administrative tasks, and ensuring accurate processing of deposit-related activities. If you’re enthusiastic about banking operations and want to develop a career in a supportive, collaborative environment, this is the opportunity for you!

The pay range for this postion is $20.18 to $30.26 per hour.

• Operational Responsibilities:
  • Branch daily operations support.
  • Support branches by answering policy and procedural questions and researching nonstandard customer needs.
  • Cash vault servicing and monitoring for branches
  • Review and process daily reports as assigned.
  • Fulfill Research Requests from internal and external parties.
  • Perform New Account Reviews using Synapsis for onboarding accuracy.
• eBanking Support:
  • Provide customer support for all eBanking products, including troubleshooting and user education.
  • Perform system maintenance.
  • Process domestic and international wire transfers with accuracy and compliance.
• Additional Responsibilities:
  • Adhere to Wheatland Bank Company Core Values.
  • Keeps management appropriately informed of area activities and of any significant problems.
  • Participate in Community Service and Bank sponsored activities that serve and support the mission and values of Wheatland Bank.
  • Represent Wheatland Bank in a professional manner which includes a professional image, confidentiality, a positive attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs.
  • Keep work area tidy and maintain customer privacy.
  • Attends and participates in meetings as required.
  • Additional duties as requested or assigned.

• High School Diploma or equivalent
• Two to five years of experience in banking, financial services, or deposit operations.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act (BSA), the Patriot Act, and the Office of Foreign Assets Control (OFAC).
• Strong analytical, problem-solving, and organizational skills.
• Excellent interpersonal and communication skills.
• Ability to handle confidential information with discretion.

• Experience with core banking systems and eBanking platforms.
• Ability to operate a multi-line phone system, computer, and related software
• Proficient in Microsoft Word, Excel, and Outlook

• Must complete all assigned online training and achieve a passing score by the due date.
• Must comply with all company policies, procedures, and applicable laws and regulations.
• Must be able to work independently or as a team with little direct supervision.
• Must be able to use email, instant message, and phone calls efficiently to communicate with supervisor and other team members.

• Ability to switch tasks quickly and efficiently
• Ability to work well under pressure
• Ability to work in noisy/quiet environment
• Excellent Customer Service skills.
• Ability to establish and maintain effective working relationships with co-workers, customers, and the public.

At Wheatland Bank, we are committed to fostering professional growth, encouraging innovation, and cultivating leadership. As a member of our team, you’ll work with colleagues who value financial responsibility, collaboration, and transparency.

Take the next step in your career with a bank that believes in rewarding talent and building futures.

Must be able to routinely perform work indoors in climate-controlled shared work environment with moderate noise.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Must be capable of climbing / descending stairs in an emergency situation.

Specific lifting…