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Item Processing Specialist

Job in Spokane, Spokane County, Washington, 99254, USA
Listing for: Columbia Bank
Full Time position
Listed on 2026-10-12
Job specializations:
  • Finance & Banking
    Banking Operations
Salary/Wage Range or Industry Benchmark: 18 - 24 USD Hourly USD 18.00 24.00 HOUR
Job Description & How to Apply Below
About the Role
  • Process deposit, loan, and general ledger account activities utilizing image-based system.
  • Perfect transactional data.
  • Monitor multiple input and output channels.
  • Create and track output files to post transactions and clear transit work.
  • Balance work streams and generate associated reporting.
  • Process various aspects of item processing deposit transactions.
  • Process all presented transactions timely and accurately.
  • The essential functions may be performed on the same day or next business day depending on the situation.
  • Determines necessary action to correct errors utilizing image-based processing solutions.
  • Operates Check 21 scanning equipment.
  • Acts as a resource with Check 21 capture troubleshooting via phone and email, and escalates issues as appropriate.
  • Verifies transmittals to work bundles and prepares cash letters and endpoint summaries for outgoing paper and image cash letter transmissions within established deadlines.
  • Responsible for the accurate and timely escalation of all Item Processing production issues to the Item Processing lead or manager.
  • Ensures completion of department production spreadsheets, metrics, and trending.
  • May be responsible for directing junior associates in day-to-day work activities.
  • Support internal customers via phone and email.
  • Balance and reconcile general ledger accounts.
  • Reconcile nonpost and stop payment reports, returned and NSF items.
  • Research and reconcile all out of balance customer transactions as necessary ie, duplicate postings, encoding errors, etc.
  • Process incoming and outgoing large return item notifications.
  • Decision fraud product exceptions.
  • Prepare outgoing foreign item cash and adjustment letters.
  • Perform data entry and uploads.
  • Process requests for research information, adjustments, and affidavits.
  • Depository corrections.
  • Check adjustments.
  • Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training.
  • Keeps up to date on regulation changes.
  • Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
  • Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
  • May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
  • Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
  • Takes personal initiative and is a positive example for others to emulate.
  • Embraces our vision to become “Business Bank of Choice”.
  • May perform other duties as assigned.
About You
  • H.S. Diploma/GED (preferred)
  • Bachelor's Degree (preferred)
  • 3-5 years — of banking experience or equivalent (Required)
  • Strong written and verbal communication is required.
  • Possesses the ability to work both independently and within a team with minimal direction.
  • Ability to use basic office equipment and 10-key by touch.
  • Ability to work flexible hours.
  • PC literate in Excel, Word, Outlook and Windows.
  • Requires related experience and/or product knowledge
  • Travel Requirements Occasional
  • The pay range for this role is $18.00 - $24.50.
  • The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location.
  • The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.
Primary Location
  • Ability to work fully onsite at posted location(s).
  • 7106 W Will D Alton Lane Spokane WA 99224
Our Benefits
  • We offer eligible…
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