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Item Processing Specialist
Job in
Spokane, Spokane County, Washington, 99254, USA
Listed on 2026-10-12
Listing for:
Columbia Bank
Full Time
position Listed on 2026-10-12
Job specializations:
-
Finance & Banking
Banking Operations
Job Description & How to Apply Below
- Process deposit, loan, and general ledger account activities utilizing image-based system.
- Perfect transactional data.
- Monitor multiple input and output channels.
- Create and track output files to post transactions and clear transit work.
- Balance work streams and generate associated reporting.
- Process various aspects of item processing deposit transactions.
- Process all presented transactions timely and accurately.
- The essential functions may be performed on the same day or next business day depending on the situation.
- Determines necessary action to correct errors utilizing image-based processing solutions.
- Operates Check 21 scanning equipment.
- Acts as a resource with Check 21 capture troubleshooting via phone and email, and escalates issues as appropriate.
- Verifies transmittals to work bundles and prepares cash letters and endpoint summaries for outgoing paper and image cash letter transmissions within established deadlines.
- Responsible for the accurate and timely escalation of all Item Processing production issues to the Item Processing lead or manager.
- Ensures completion of department production spreadsheets, metrics, and trending.
- May be responsible for directing junior associates in day-to-day work activities.
- Support internal customers via phone and email.
- Balance and reconcile general ledger accounts.
- Reconcile nonpost and stop payment reports, returned and NSF items.
- Research and reconcile all out of balance customer transactions as necessary ie, duplicate postings, encoding errors, etc.
- Process incoming and outgoing large return item notifications.
- Decision fraud product exceptions.
- Prepare outgoing foreign item cash and adjustment letters.
- Perform data entry and uploads.
- Process requests for research information, adjustments, and affidavits.
- Depository corrections.
- Check adjustments.
- Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training.
- Keeps up to date on regulation changes.
- Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
- Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
- May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
- Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
- Takes personal initiative and is a positive example for others to emulate.
- Embraces our vision to become “Business Bank of Choice”.
- May perform other duties as assigned.
- H.S. Diploma/GED (preferred)
- Bachelor's Degree (preferred)
- 3-5 years — of banking experience or equivalent (Required)
- Strong written and verbal communication is required.
- Possesses the ability to work both independently and within a team with minimal direction.
- Ability to use basic office equipment and 10-key by touch.
- Ability to work flexible hours.
- PC literate in Excel, Word, Outlook and Windows.
- Requires related experience and/or product knowledge
- Travel Requirements Occasional
- The pay range for this role is $18.00 - $24.50.
- The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location.
- The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.
- Ability to work fully onsite at posted location(s).
- 7106 W Will D Alton Lane Spokane WA 99224
- We offer eligible…
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