Medical Receptionist​/Office Manager

Medical Receptionist / Office Manager (Full-Time)

Location: Spokane, WA

Compensation: $25–$27/hr DOE (with 6-month performance review and growth track to $27–$30/hr as responsibilities increase)

Schedule: Full-time,
Monday–Friday (future option for 4-day workweek as clinic volume grows)

We are a new, independent medical practice committed to providing thoughtful, compassionate, efficient care. As a growing practice, we value professionalism, reliability, and a patient-first mindset. This role is ideal for someone who enjoys variety, thrives in a fast-paced clinical setting, and wants to take ownership of building office systems alongside the physician.

We are seeking a Hybrid Medical Receptionist / Office Manager to become the central coordinator of our clinic’s front office. This is a unique opportunity to join an early-stage practice and grow with us.

This role blends:

• Front Desk / Patient-Facing Work
• Scheduling & Communication Management
• Administrative Support
• Introductory Office Management Duties (expanding as the clinic grows)

If you like meaningful work, being trusted with responsibility, and helping shape the culture of a clinic from the ground up, this role is for you.

• Greet and check in patients
• Answer phone calls, return messages, and manage clinic email
• Collect copays, verify insurance information, maintain accurate patient records
• Provide a positive, professional experience for patients and families

• Manage physician and procedure schedules
• Coordinate referrals, insurance pre-authorizations, and imaging scheduling
• Maintain timely communication between patients, providers, and outside offices

• Organize daily office operations
• Maintain office supplies and reorder as needed
• Assist with billing tasks, insurance follow-up, and documentation
• Help develop office procedures as the clinic expands
• Ensure HIPAA compliance and maintain secure patient data handling

• Experience in a dental, medical, or clinical environment (front desk, assisting, or hygiene)
• Strong communication and customer-service skills
• Comfort with computer systems, scheduling software, and multi-tasking
• Detail-oriented, organized, able to work independently

• Experience with medical scheduling or EMR systems
• Prior front-desk or office-manager experience
• Insurance verification or pre-auth experience
• •
  • Experience in a small medical office or startup environment