Supportive Case Manager

Supportive Housing Case Manager – Up to $750 Retention Bonus

Join us to apply for the Supportive Housing Case Manager – Up to $750 Retention Bonus role at Dungarvin.

Company Description Compass Career Solutions, sister company to Dungarvin, strives to be the provider of choice for services that are personalized and enrich people's lives. Our Housing team is responsible for providing case management services and life skill development for homeless individuals and families.

Compensation and Benefits

• Wage: $23.00/hr (Full Range Scale $23.00–$25.65 per hour based on tenure and performance)
• Schedule:
  
  Monday‑Friday daytime hours with flexibility for some nights and weekends
• Medical, Vision and Dental Insurance for eligible employees
• Supplemental Insurance
• Flex Spending and HSA Accounts for eligible employees
• Pet Insurance
• Life Insurance for eligible employees
• 401 K plan with up to 3% employer match for eligible employees
• Paid Time Off (PTO) for eligible employees
• Growth and Development Opportunities
• Employee Referral Program
• Employee Assistance Program
• National Brand Discounts
• Tap Check – early pay access
• Paid training and orientation

Job Responsibilities

• Conduct assessments and interviews with clients to determine eligibility.
• Develop and update action plans, case notes, and other documents related to a client’s file.
• Provide ongoing life skills development to assist the client in improving independence and quality of life.
• Provide specialized and targeted interventions when clients are at risk of eviction.
• Connect clients to medical, mental health, and other supportive counseling services.
• Establish a network of community services and conduct appropriate referrals to clients.
• Guide clients through the process of application, qualification, and re‑determination for SSI, SSDI, Medicaid, Medicare, SNAP, and other services as needed.
• Occasionally conduct visits in the client’s home.
• Enlist the support of property management as appropriate for wellness checks.
• Track and report outcomes. Provide data updates as directed.
• Attend and actively participate in scheduled internal and external meetings.
• Travel throughout the area and provide transportation to clients as needed.
• Represent Compass at professional meetings, community events, and to members of the community.
• Use assigned technology such as laptops, cell phones, and designated software.

Qualifications

Required:

• Bachelor’s Degree in social services or related field and a minimum of one year experience in the coordination of supportive housing or independent living services in a social service setting.
• OR a High School Diploma or GED and two years of experience in similar coordination roles.

Preferred:

• Self‑starter, excellent time management skills, and proactive problem solver.
• Ability to work a flexible schedule.
• Technology savvy, especially with Microsoft Office, Zoom, PC, and Android devices.
• A valid driver’s license, insurance, and access to a vehicle insured for you as a driver.
• Ability to perform CPR/First Aid as needed.
• Ability to lift up to 50 lbs.
• Must be at least 21 years of age.
• Bilingual preferred.
• Strong communication skills for documenting care, following support plans, and collaborating with internal and external team members.

Compass and Dungarvin believe that diversity and inclusion make our organization stronger. Together, we’re working to create a culture that supports our employees and the people we serve. We are an equal opportunity employer.