Risk Manager

At Multi Care, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1.0,
Shift: Day,
Schedule: Day

The Risk Manager position is an exciting opportunity oversee risk programming to control clinical risks associated with patient care. Collaborating with senior risk managers and leaders and various stakeholders, you will work actively to prevent and mitigate patient harm and liability exposure while ensuring regulatory compliance in all aspects. Collaborating with executive and clinical leadership, you will be able to implement strategies and resolve patient concerns.

• You will create and maintain individual event review documentation and aggregate data about events involving patient harm or risks to patient safety to support on-going clinical risk management/mitigation and quality improvement initiatives
• You will implement effective strategies to mitigate events associated with patient harm or to prevent patient harm by prospective consultation
• You will ensure compliance with federal and state laws related to clinical adverse events including TJC, DOH, CMS and FDA requirements
• You will collaborate in the review or conduct a review of events involving patient harm with the Quality Program to identify quality improvement opportunities as part of the MHS quality assurance program. Identify potential professional liability exposures and report to the Claims team and C-Suite.
• You will design and implement educational programs on risk reduction measures and patient safety
• You will work with the Claims team and Quality department to identify remedial measures needed following an adverse event that result in a lawsuit or claim (lessons learned)
• You will provide Just-in-Time consultation to MHS leaders and staff to address questions regarding risks of liability and other regulatory/legal concerns with back-up guidance from Risk Management leaders.
• You will work with the Claims team and legal counsel to coordinate claims investigation and legal defense processes while ensuring maximum protection of potential evidence.

• Bachelor's degree required
• Master's Degree in MPH, MBA, MPA, Nursing, and/or a Juris Doctorate degree preferred
• Risk Management credentials, such as the Associate in Risk Management (ARM) or certificate program in Healthcare Risk Management (CPHRM) are preferred; or obtained within 1 year of hire
• Minimum two (2) years of experience in risk management or the like discipline
• Minimum two (2) years of experience managing professional liability events in a health care risk management setting and/or professional liability claims experience is preferred
• Minimum two (2) years of experience as a clinician and/or equivalent work experience in a health care setting is preferred
• Minimum two (2) years of experience working with the public to resolve disputes or equivalent work experience is preferred
• Minimum two (2) years of experience developing and using databases to report information is preferred
• Consideration may be given to internal candidates not meeting the minimum qualifications

Founded in 1896, Multi Care Deaconess Hospital is a 388-bed acute-care hospital serving the greater Spokane region. Deaconess is home to a Level III Trauma Center, Certified Chest Pain Center, Primary Stroke Center, Maternal Fetal Medicine program and a Level III Neonatal Intensive Care Unit. It is the only hospital in the…