Senior Integrated Resources Technology & Applications Specialist - School of Medicine

Remote (100% telework)

Seattle, WA

Full time

REQ-

University of Washington School of Medicine has an outstanding opportunity for a Senior IR Technology & Applications Specialist to join their team.

Reporting to the Director, the Internal Consulting Group, Integrated Resources Project Lead, the Senior Integrated Resources (IR) Technology & Applications Specialist is responsible for designing, developing, implementing, and continuously improving technology solutions that support the School of Medicine Integrated Resources service model. This role delivers innovative solutions using Microsoft SharePoint, Microsoft Power Platform, Power Apps, Power Automate, Power BI, and related Microsoft 365 technologies to translate complex business processes and address customer needs across seven functional IR areas:
Academic HR, Staff HR, Pre-Award Grants, Post-Award Grants, Clinical Trials Office, Finance and IT.

• Design, develop, configure, test, implement, and maintain enterprise-level technology solutions supporting the School of Medicine's Integrated Resources (IR) operating model using Microsoft SharePoint, Power Apps, Power Automate, Power BI, Microsoft 365, and related technologies.

• Translate complex business requirements into scalable applications, workflows, user experiences, and sustainable solutions to meet current and long-term operational needs.

• Develop reusable standards, templates, and technical components that support organizational growth within IR.

• Create and improve ticketing and service-request solutions, including routing, assignment, status tracking, notifications, documentation and resolution, across the seven IR functional areas:
  Academic HR, Staff HR, Pre-Award Grants, Post-Award Grants, Clinical Trials Office, Finance and IT through workflow redesign and automation, and development of standardized solutions.

• Design, implement and follow up on the development of automated workflows that reduce manual processing.

• Lead design, development and ongoing maintenance of IR SharePoint environment by establishing information architecture, navigation, permissions, content structures, search functionality, and site standards for internal IR resources and customer-facing sites

• Develop and maintain accessible, intuitive customer self-service IR resources and internal sites containing standard operating procedures, policies, resources, templates, communications, training materials, and other operational information.

• Partner with IR leadership, functional leaders, subject matter experts, and customers to analyze business processes and identify technology requirements and opportunities.

• Lead technology projects from initial conception through design, development, testing, implementation, and post-implementation support.

• Manage competing requirements, priorities, and timelines from varying stakeholders, multiple IR functional areas, departments, SoM IT teams, and central UW partners.

• Design and develop data collection, reporting, and business intelligence solutions with IR leadership and functional experts to support management and continuous improvement of IR services through meaningful metrics and actionable reporting.

• Develop Power BI dashboards and other reporting tools to monitor service demand, workload, customer needs, operational performance, and other key measures across IR functional areas.

• Establish consistent data definitions, structures, and reporting processes.

• Maintain integrations, testing practices, security standards, and application reliability among SharePoint, Power Platform, Microsoft 365 applications and other approved systems.

• Evaluate technical dependencies and the impact of system changes on downstream processes to ensure solutions are designed with consideration of data security, privacy, access controls, accessibility, reliability and business continuity.

• Perform application testing, deployment, troubleshooting, monitoring, and ongoing maintenance.

• Coordinates with central UW IT and other technical resources when enterprise-level systems, integrations or infrastructure are involved.

• Design…