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ServiceNow ITOM Lead

Job in Spokane, Spokane County, Washington, 99254, USA
Listing for: SharpAtoms
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager
Salary/Wage Range or Industry Benchmark: 120000 - 190000 USD Yearly USD 120000.00 190000.00 YEAR
Job Description & How to Apply Below

Location: Spokane, WA (Local candidates preferred)

Key Requirements & Skill Set
  • Experience: 8-12+ years in the IT industry, with specific hands-on experience leading Service Now platform implementations within large-scale, multi-tier production environments.
  • Core Expertise: End-to-end ITOM implementation, domain architecture, and customization guidance.
Mandatory

Skills:

Certifications:
  • Certified Implementation Specialist (CIS) in Discovery, Service Mapping, or related ITOM tracks.
Primary Responsibilities
  • Validate incoming requirements, identify discrepancies, and design technical solutions following platform best practices.
  • Provide domain architecture oversight and lead technical delivery across all ITOM modules.
  • Participate in requirement-gathering sessions and mentor developers on implementation details.
  • Ensure data accuracy, feasibility, and alignment across the CMDB and ITOM footprint.

We are currently recruiting a Service Now ITOM Lead for our team in Spokane, WA, United States.

We aim to respond to suitable candidates as soon as possible.

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