Human Resources Manager

POSITION SUMMARY

Serves as the principal advisor to the General Manager and Department managers on human resource issues. Develops and implements policies and documentation procedures. Manages and coordinates human resources activities, such as employment, compensation, labor relations, benefits, training, and team member services by performing the following duties:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Analyzes wage and salary reports and data to determine competitive compensation plan.
• Assures compliance of Spokane Tribal Law & Order Code, Spokane Tribal Gaming Agency, and applicable federal and state employment laws. Responsible for creating, updating, and enforcing policies.
• Must comply with the Mistequa Casino Hotel Team Member Handbook.
• Must be a champion for the casino’s guest service vision and SMILE standards.
• Provides leadership for, and assists when needed, HR staff for the hiring, development, and retention of all casino team members, and recommends budget to assure adequate resources are available to accomplish established objectives.
• Monitor and evaluate all reporting functions to ensure proper planning for short and long-term strategies, including budgeting, staffing, planning and goal setting.
• Establish and maintain department objectives, standards, procedures, and budget in accordance with company policy to ensure the proper management of department.
• Advise operating departments in matters including, but not limited to compensation and benefits, team member relations, team member development, casino culture and training.
• Consult with management on issues pertaining to policy execution and team member conduct to ensure the safeguarding and fulfillment of company values, vision, and mission according to established objectives.
• Oversees the strategic development of programs that provide motivation and job satisfaction, team member development, excellent guest service, and positive workplace environment.
• Works with the General Manager and managers to support desired changes in behavior and achieve the goals set for training initiatives.
• Must be capable of compiling training material and presenting to individuals or groups of team members. Examples include orientation, handbook, and management/supervisor-level training.
• Communicate with fellow managers to maintain consistent procedures, guidelines, and practices; informs management of potential liabilities and problems.
• Maintain an open line of communication to identify and address team member and departmental concerns.
• Collaborates with other tribal businesses and programs to develop tribal members for jobs.
• Evaluate systems utilized by Human Resources department to ensure maximized efficiencies and results.
• Other duties as assigned.

Supervises all Human Resources staff under his/her direction, in accordance with the organization’s policies and applicable laws. Manages responsibilities including benefits, recruitment, interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.

Must have ability to:

• Communicate effectively with all levels of team members, guests, and outside contacts.
• Speak in front of large audiences.
• Work effectively in a fast-paced environment.
• Move around all work areas effectively and efficiently.
• Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

• Must be 18 years of age.
• BA in Business Administration/related field or 6 years in Human Resources. Must have a minimum of three to five years supervisory experience in human resources administration.
• Thorough knowledge of all Tribal, State and Federal employment laws and regulations.
• Diverse and in-depth knowledge of the following areas of Human Resources: employment, training, compensation, benefits, and team member relations. Knowledge of and experience in risk management and labor…