VP, Customer Success & Programs Operations
Listed on 2026-10-30
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Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
mpathic is seeking a Vice President, Customer Success to lead post-sale experiences for Life Sciences and AI Labs campaigns. You will oversee Program Operations and a team of Technical Program Managers responsible for contracts through delivery, ensuring customer outcomes, retention, and growth.
This role emphasizes people, process, and customer-centric design, with a remote-first posture and collaboration across Sales, Product, and Delivery.
We are looking to fill the VP, Customer Success & Programs Operations position at Mpathic in Bellevue, WA, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the VP, Customer Success & Programs Operations role in the description above.
We appreciate your interest in this position.
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