Branch Manager

Title: Eastern Washington Branch Manager
Operating Company: Dorse & Company
Location: Spokane, WA (Overseeing Spokane and Pasco Branches)
FLSA Status: Exempt
Salary Range: $110,000–$125,000 base salary + commission and branch incentives, OTE $250,000–$300,000 annually

About:
Dorse & Company - A member of the AIR Control Concepts family.
As an HVAC distributor for the Pacific Northwest, we approach each project by learning as much as we can about our customers’ needs. Then, we apply decades of HVAC supplier experience, lean on our specialized teams for expertise and create the right solution. Service doesn’t stop at the sale. Shipment tracking, follow-up and jobsite delivery are standard procedures in a job well done by Dorse.
Bob Dorse started Dorse and Company in 1965 as a manufacturer’s distributor of HVAC products and one of the “original” Greenheck representatives. In 1995, after 30 years of service, Bob Dorse sold the company to Will Leahy and Fred Ford. In 2011, Will Leahy became the sole owner of Dorse, where he continues to cultivate the core values that make it a special place to work and do business today.
With 300 years of collective HVAC experience, the Dorse team has a deep understanding of the commercial HVAC industry that is unmatched in our market.
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About - Dorse & Company - HVAC Distributor

Dorse & Company is seeking an experienced Eastern Washington Branch Manager to oversee its Spokane and Pasco branches. This individual will be responsible for daily operations, sales performance, team leadership, financial management, and customer service while driving continued growth throughout the region.

This is a hands‑on, player‑coach position that combines branch leadership with direct sales responsibilities. The Branch Manager will oversee and develop the sales team while actively managing customer accounts, preparing estimates and quotes, coordinating equipment submittals, and closing equipment and warehouse sales.

The ideal candidate brings extensive commercial HVAC industry experience, strong customer and manufacturer relationships, and the ability to lead a high‑transaction business while maintaining an active sales presence.

• Oversee daily operations of the Spokane and Pasco branches, including workflows, facilities, administration, and customer service.
• Hire, train, mentor, and evaluate branch sales staff to maintain productivity and support professional development.
• Serve in a player‑coach capacity, balancing team leadership responsibilities with direct sales and account management.
• Manage an established customer account list while identifying opportunities to grow existing relationships and develop new business.
• Prepare estimates, quotes, and equipment submittals, and actively participate in closing equipment and warehouse sales.
• Work closely with manufacturers to facilitate project transactions, coordinate equipment needs, and maintain positive working relationships.
• Develop and execute sales strategies to increase revenue, expand market share, and acquire new customers.
• Prepare and manage branch budgets, monitor financial performance, and review financial reports to ensure business objectives are met.
• Oversee customer service standards, resolve escalated concerns, and maintain strong relationships with customers and business partners.
• Ensure branch activities comply with applicable laws, company policies, and operational procedures.
• Collaborate with internal departments and leadership to support efficient operations and successful project execution.
• Represent Dorse & Company at industry events, trade shows, community organizations, and networking opportunities to strengthen market presence.
• Maintain a high level…