Veterinary Receptionist - Spokane, WA

Regal Veterinary Clinic is Hiring a Veterinary Receptionist!

Looking for a veterinary reception role where you can enjoy predictable scheduling, build lasting client relationships, and actually take your lunch break? We’re looking for a friendly, organized Veterinary Receptionist who enjoys helping people, thrives in a fast‑paced environment, and takes pride in creating a welcoming experience for every client who walks through our doors.

• Role: Veterinary Receptionist
• Status: Full‑time
• Salary: $17.50–$19.00 per hour; negotiable based on experience and qualifications
• Schedule: Four‑day work week (including Saturdays); no nights, on‑call shifts, after‑hours emergencies, or holiday hours

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks: Six paid holidays and an Employee Assistance Program

• Four‑day work weeks with predictable scheduling
• No nights, on‑call shifts, after‑hours emergencies, or holiday hours
• Real opportunities for mentorship and professional growth
• Supportive team that genuinely enjoys working together
• Positive workplace where kindness, communication, and teamwork come first
• Meaningful relationships with clients and their pets
• A culture that celebrates your individuality and contributions

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer phones, schedule appointments, and manage multiple priorities throughout the day
• Maintain accurate medical records and client information
• Process payments, invoices, and daily financial transactions
• Respond to client questions and direct calls to the appropriate team members
• Recognize urgent and emergency situations and communicate them appropriately to the medical team
• Coordinate with doctors and technicians to keep the hospital running efficiently
• Help create an exceptional client experience from check‑in through checkout

• High school diploma, GED, or equivalent
• At least one year of customer service experience; veterinary experience is preferred
• Outstanding communication and client service skills
• Strong organizational and multitasking abilities
• Confidence using computers and learning new software
• Positive attitude and willingness to both ask for help and support your teammates
• Compassion for clients, patients, and coworkers
• Ability to remain calm, organized, and professional in a busy environment

• Leaders who value your ideas and support your professional growth
• A collaborative team that’s always willing to help one another
• Meaningful work helping pets and the people who love them
• A positive culture where teamwork and laughter are part of every day
• Mentorship and encouragement as you continue growing your career
• A workplace where your contributions truly make a difference
• A flexible approach to compensation that will reflect your skillset and future performance

• Vetcor University – training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• Vet Life Days – rotate to a sister hospital

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accident Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues