Concessions Manager

Sodexo is seeking a Concessions Arena Manager 2 for Gonzaga University located in Spokane, Washington.

The Concessions Arena Manager oversees concession operations for collegiate athletic facilities, including arenas, stadiums, field houses, and other university sports venues.

In this role, you will lead food service operations in a high-energy concessions environment such as stadiums or amusement parks. You’ll oversee daily execution while supporting guest satisfaction, operational efficiency, and safety in a fast-paced, performance-driven setting.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities.

Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

$48875 - $63250

• Oversee daily food production and service to deliver consistent, high-quality guest experiences.
• Manage inventory, procurement, and vendor coordination to support smooth event operations.
• Supervise employees, non-profit groups, and third-party vendors to meet service and performance expectations.
• Drive cost control practices aligned with revenue goals and operational targets.
• Maintain food safety, sanitation, and regulatory standards across all concessions areas.
• Coordinate staffing, workflows, and resources to support peak-volume service periods.
• Contribute to memorable guest experiences through efficient operations and hospitality-focused execution.

The ideal candidate has demonstrated experience in sports and athletics, high-volume concessions, hospitality management, and event-day operations.

The successful candidate will be a hands-on leader who can manage multiple athletic events, supervise diverse teams, control operating costs, and uphold the university's standards for service, safety, and professionalism.

• Experience leading food service operations in high-volume or concessions-based environments.
• Background managing inventory, purchasing, and vendor relationships.
• Experience supervising diverse teams, including hourly staff, non-profit groups, and external partners.
• Knowledge of food safety, sanitation, and regulatory compliance practices.
• Focus on cost management, organization, and operational consistency.

• Education Requirement:
  High school diploma, GED or equivalent experience
• Management
  
  Experience:
  
  1 year

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.

We do this by…