Customer Service Associate; nomnom Bigelow

Nomnom Customer Service Associate

Salary Range: $17.13 - $20.83 Hourly

$3.00 shift differential eligibility

Work Location: 8926

E. Bigelow Gulch Rd. Spokane, WA 99217

• Be part of the multi-state team that keeps America moving. Our local retail brand, nomnom, represents our company in the Pacific Northwest, where our communities come to find not only fuel, but also snacks and sweet treats.
• Give your neighbors friendly, smiling service and make their lives a little easier. You'll help members of your community fuel their cars and satisfy their hunger.
• Enjoy great compensation and a collaborative culture. We welcome and encourage input from all employees and you'll become part of a team that includes hardworking and creative professionals who love to win.
• Pursue career opportunities in Retail, Marketing, Oil Refining, Logistics and other areas of a growing company across multiple states.

• Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump.
• Accurately ring up all sales on POS system, complies with all cash handling procedures including other payment types for products sold.
• Responsible for all cash, and other forms of tender, (i.e. coupons).
• Comply with company policies and store procedures, including all safety and environmental policies and procedures.
• Responsible for receiving, stocking and organizing merchandise.
• Assist in maintaining proper inventory levels and shift audits.
• Adopt, comply with, and participate in all safety programs and trainings, attend mandatory job-related meetings/trainings as needed.
• Perform cleaning duties necessary to maintain site cleanliness inside and out, and basic upkeep and/or cleaning of all equipment on the site. Assist with identifying equipment problems and report as needed.
• Be a positive team-player, work cohesively with other employees, and contribute to a positive work environment.
• Perform all duties with minimal supervision and may be required to work flexible hours, attend job-related meetings and other duties as assigned.
• Obtain and maintain all required food and age restricted product certifications within 2 weeks of employment.

Note:

This description is intended to give you a general overview of the position. Additional responsibilities and opportunities may be identified based on current business needs.

• Ability to stand and/or walk for an entire shift.
• Ability to see with 20/40 vision (corrective lenses acceptable) in order to see numbers on store inventory levels, items purchased, gas pumps in operation, and problems that may occur with gas pumps.
• Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in this situation.
• Ability to follow safety procedures (e.g. respond to safety alarms, contact 911 for emergencies).
• Frequent reaching overhead, gripping, wrist movement, and finger dexterity required to restock inventory, package items sold, operate POS system, receive payments, issue change, operate gas pumps, wipe pumps, maintain store grounds, and general housekeeping.
• Frequent squatting and kneeling required for obtaining and/or replenishing items.
• Ability to push/pull with arms up to a force of 20 pounds (i.e. utilizing a hand-truck).
• Frequent lifting of 20 pounds or less from floor to waist, overhead and carry a short distance.
• Sometimes required to lift in excess of stated conditions up to 50 pounds.
• Ability to climb a step ladder to stock or retrieve materials and/or place or remove signs.

Note:

There may be exposure to gas fumes and solvents, and occasional noise.

To meet the basic qualifications for this role you will be at least 21 years of age or older and have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.

Additional qualifications include:

• High School Diploma or GED preferred.
• Experience in retail sales and handling cash preferred.
• Perform basic math accurately.
• Ability to communicate in English (orally and in writing), including proficient telephone communication skills.
• Ability to work various shifts as scheduled, and arrive on time.
• Ability to work with equipment, tools and materials as required.
• Ability to perform essential duties and work in the conditions described.

Full-time employees (and their families) are offered medical (with prescription), dental, vision, voluntary critical illness, accident, life/ADDD insurance, Health Savings Account, Flexible Spending Account, and an Employee Assistance Program. Employees can enroll in our company's 401k plan and are able to purchase company stock at discounted prices. Employees will also be granted 40 hours of vacation starting the first day after their 1-year anniversary date.

Thereafter they will accrue vacation bi-weekly based upon years of service. Employees have seven paid holidays throughout the calendar year.

We're part of a corporation,…