Millwork Sales Coordinator

Millwork Sales Coordinator

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PARR is the total source for homebuilding supplies, solutions, and services. We focus on supplying building materials and solutions to professional home builders of all sizes, including custom builders, large production builders, and multifamily builders. Our customers and community members know that they can rely on us for Legendary Service and quality products.

$22.00/hr - $26.00/hr

Job title:

Millwork Sales Coordinator

Schedule:

Monday - Friday, 7am to 4pm

Location:

Spokane, Washington

• Establishes and maintains professional relationships with customers
• Communicates with a wide number of customers in the Residential Construction industry, and helps to sell and manage the timely flow of building materials to their jobsite
• Expertly uses, promotes & facilitates PARR Bridge Strategy
• Proactively set, reach for and meet (or exceed) personal sales and profit goals
• Primary player in deepening customer relationship and scheduling timely material shipments—ensuring account profitability as as customer satisfaction & loyalty
• Ability to sell on overall quality, value, and service, rather than price
• Precisely and efficiently manage one's time and prioritize workflow in a fast-paced environment
• Communicate with dispatch or the production manager to ensure that deliveries are not over promised to customers
• Sends orders to dispatch with a request for pickup
• Maintains customer profiles in Outlook or CRM to include full name, company name, title, office number, cell number, email, and matrix
• Maintains cleanliness of workspace
• Follows best practices in order entry, setting up deliveries and all aspects of job
• Walks customer to product in store
• Introduces themselves to customer and uses customer's name when possible
• Manages open orders to ensure orders are invoiced in a timely manner or deleted
• Follows SPC guidelines and proper GP%
• Sends orders to purchasing for processing
• Greets customers professionally
• Answers phone promptly with a professional greeting
• Identifies customer's urgency and completes orders quickly
• Confirms customer's material needs prior to sending deliveries
• Completes quotes and follows up in a timely manner
• Proactive with customer's needs
• Maintains a PARR share file for customer plans and take-offs
• Has a high level of follow-through with orders—ensures inventory arrives, communicates with customers, etc.
• Performs other related duties as assigned

• Knowledge of building materials and/or experience in the construction industry required
• Strong communication skills both through phone and email
• Proven ability to develop relationships
• Ability to speak, write, and read English required
• Must be able to operate a personal computer, smartphone, scanner, and any other equipment necessary for the job
• Ten-key by touch required
• Must be able to type 40+ WPM
• Proficiency in Microsoft Word, Excel, and Outlook
• Ability to execute PLC selling strategies and initiatives
• Ability to achieve sales goals and objectives
• Knowledge of PLC selling principles, practices, and protocols
• Willingness to share department responsibilities in order to meet deadlines

• Ability to sit and/or stand for extended periods of time
• Must be able to lift/push/pull up to 50 pounds and carry objects 50 feet
• Must be able to work in an office environment

• Everyone starts earning 2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks off
• Employee paid sick days
• 7 holidays
• 2 medical plan options: one with a high deductible that offers an HSA and our standard plan with a very low $1,000 deductible
• Dental, Vision, EAP (Employee Assistance Program)
• Massage, Chiropractic and Acupuncture coverage
• FSA (Flexible Spending Account) and Childcare pretax spending programs
• HSA (Health Savings Account)
• Up to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd year
• In addition to the 401(k) match, there is a 3% profit share contribution to the 401(k), with Board approval
• Tuition reimbursement (up to $2,500/year)
• Annual profit sharing (every full‑time employee who worked the full year earned a minimum of $525 for the 2024 year)
• $1,000 referral bonus

We value our employees like family and are constantly working to provide a safe place to work. Most of our locations are not open past 5pm and all our locations are closed on Sundays. PARR promotes internally; many employees have risen from entry‑level positions to management. Our company mission is Legendary Service through Teamwork, and we take that seriously.

Entry level

Full-time

Purchasing