Inside Sales Representative

Inside Sales Representative – Alpha Cube, Inc.

We are searching for a dynamic and enthusiastic Inside Sales Representative who thrives on connecting with customers—both online and over the phone. In this fast‑paced role, you’ll deliver top‑notch customer service by answering questions, sharing helpful information, and confidently guiding customers from their first interaction to an in‑person experience.

• Be the friendly voice customers count on by processing and entering orders accurately via phone, email, or fax.
• Jump in to support outside and inside sales consultants by providing coverage during vacations or sick days.
• Partner with sales teams to solve customer questions and challenges—from pricing and credits to deliveries, recalls, and product information.
• Handle billing for specialty and non‑stock items with care and accuracy.
• Proactively connect with customers when items are out of stock, offering smart substitutions and clear delivery timelines.
• Keep things moving by answering and directing calls from customers, brokers, and vendors to the right teams.
• Work closely with vendors and internal departments to source specialty items and meet customer needs.
• Tackle a variety of administrative tasks, including data entry, mailings, filing, scanning, and calendar management.
• Get involved in events, special projects, and team assignments whenever needed.

• Bring 2+ years of experience in grocery or food service, along with 2+ years in sales or a skilled office role.
• Love connecting with people and delivering standout sales, communication, and customer service.
• Thrive in a fast‑paced, energetic environment where no two days are the same.
• Stay organized, detail‑focused, and proactive with follow‑ups to keep things moving.
• Feel confident using Microsoft Word, Excel, Outlook, PowerPoint, Teams, and Adobe Acrobat.
• Enjoy learning new tools and systems like Power Sell, AS400, Web Docs, RIMS, and store ordering platforms.
• Offer strong data entry skills (10‑key experience is a bonus!).
• Bring a positive, professional phone presence and polished written communication to every conversation.

URM Stores, Inc. is proud to be an equal‑opportunity employer, committed to fostering an inclusive workplace. We provide equal employment opportunities to all individuals regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, disability, ancestry, veteran status, genetic information, or any other characteristic protected by federal or state law. We are dedicated to maintaining a work environment free from discrimination in all aspects of employment, including recruitment, hiring, training, promotions, compensation, and workplace practices.

Please note:

All selected candidates must successfully pass a pre‑employment drug screening, as URM maintains a drug‑free workplace.

Entry level

Full‑time