View Transit Officer

The Transit Officer assists the Security Manager in providing security and safety functions to employees, customers, and assets described in Spokane Transit’s security program. Assists in conducting investigations, responds to criminal acts, disputes, or other matters involving the safety and security of STA’s customers, employees, and property. Duties require the ability to apply reason and exercise independent judgment in resolving problems and to assess and successfully respond to a variety of situations where only limited standards, codes, laws, and regulations exist.

This position has extensive public contact, may work alone or in remote areas and have exposure to potentially hostile environment, noise, dust, grease, smoke, fumes, noxious odors, and gases. Works in an office environment, outdoor setting in all types of weather and temperature conditions. Travels to other locations for business purposes.

• Conduct thorough physical security assessments of transit facilities and properties; report inoperable equipment, physical security breaches, and all threats to assets, employees, and customers while on foot patrol or driving vehicles.
• Use radio and cell phone to communicate security-related information to supervisor(s), agency control centers and/or police.
• Accurately complete various reports including the Daily Field Activity Report, Security Incident Reports, Police Uniform Incident Reports, Monthly Reports, and Alarm Reports. Reports will be entered in the computer. Will also enter key information into security database.
• Search transit facilities and vehicles for suspicious devices and/or people.
• Answer customer requests for assistance.
• Conduct active surveillance of various locations using camera systems capturing video evidence for use in criminal and civil proceedings.

Training & Experience
Experience in public safety, customer service, or related field. Coursework or degree in Criminal Justice, psychology, or related field preferred.

License
Possess a valid driver’s license from the state of residence. Ability to obtain and maintain status as a “Specially Commissioned Peace Officer” in both the City of Spokane and Spokane County (if the program is reinstated) is mandatory. Successfully pass a criminal and civil background check. Following hire, must be able to obtain defensive tactics certification, OC (Oleoresin Capsicum) certification and baton certification.

Physical Requirements
Must have adequate clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to discern verbal instructions, communicate effectively, and perform telephone and radio communication. Sufficient visual acuity, with or without reasonable accommodation, which permits the employee to comprehend written work instructions and perform surveillance. Must have sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to write reports, utilize equipment required for the performance of duties, and operate a vehicle.

Must have sufficient personal mobility, flexibility, stamina, strength, agility, and physical reflexes, with or without reasonable accommodation, which permits the employee to bend or stoop repeatedly, walk, and stand for extended periods of time, walk up and down stairs consistently, lift 50 to 80 pounds, and to perform all duties required in a quasi-law enforcement environment.

Computer Skills
Basic computer skills required. Experience with in the Microsoft environment preferred.

Ideal Candidate Profile
Knowledgeable of de-escalation techniques
Experienced in engaging and diffusing conflict
Able to interact with individuals and customers of all socioeconomic backgrounds
Adaptable to rapidly changing situations
Experienced with compiling detailed records and accounts of incidents
Proven history of success working in security, law enforcement, or community protection

COMPETITIVE SALARY AND GREAT BENEFITS!
Starting wage of $27.32/hr (Wage range $27.32 – $36.61/hour) $2.00/hour shift differential for evening shift

• PPO Medical Plans (Vision…