Security Supervisor

Description

VOA is seeking an experienced and dependable Security Supervisor to provide day-to-day leadership and supervision for Security Specialists s position plays a key role in maintaining safe, professional, and trauma-informed environments while promoting consistent service delivery, staff accountability, operational readiness, quality documentation, and effective communication.

The Security Supervisor directs daily Security operations; coaches and trains staff; manages scheduling and coverage; reviews incidents and documentation; supports recruitment and onboarding; and coordinates with programs, Property Management, and other departments to address safety concerns and Security needs.

The regular schedule for this position is Monday 10:00 a.m.

-10:00 p.m. and Tuesday through Friday from 3:00 p.m.–10:00 p.m., with a minimum expectation of 40 hours per week. Because Security operations require consistent staffing and response, the Security Supervisor is responsible for helping coordinate schedules and operational coverage across VOA properties and programs. The position may also require work outside regularly scheduled hours when necessary to address incidents, emergencies, staffing needs, training, or other organizational needs.

This position includes coverage and on-call responsibilities and requires flexibility to respond to urgent staffing or operational needs outside the regular schedule when necessary.

• Supervise, coach, train, and support Security Specialists in daily operations and professional development.
• Coordinate Security staffing, schedules, training, and coverage across VOA locations and programs.
• Review incident reports and Security documentation for accuracy, professionalism, and compliance with expectations.
• Support incident response, follow-up, administrative fact-finding, and assigned investigations.
• Partner with VOA programs, Property Management, and other departments to address safety concerns and Security needs.
• Support recruitment, onboarding, training, performance management, and development of Security staff.
• Facilitate regular team meetings and identify opportunities to improve Security procedures, communication, training, and service delivery.
• Promote professionalism, accountability, teamwork, respectful communication, and trauma-informed practices.

• High school diploma, GED, or equivalent.
• At least 2 years of experience in security, safety, law enforcement, military service, corrections, emergency response, social services, or a related field.
• At least 1 year of experience providing leadership, supervision, training, mentoring, coaching, or team coordination.
• Experience working with individuals experiencing homelessness, behavioral health concerns, substance use disorders, trauma, crisis situations, or other vulnerabilities.
• Experience preparing, reviewing, or maintaining professional reports, incident records, or related documentation.
• Basic computer proficiency, including Microsoft Outlook, Word, Excel, and cloud-based recordkeeping systems.
• Strong communication, judgment, organization, and problem-solving skills.

• Must be at least 21 years old due to the safety-sensitive responsibilities of the position.
• Valid driver's license.
• Personal automobile liability insurance meeting VOA requirements.
• Ability to successfully complete applicable background and driving record checks.
• Ability to maintain required training, certifications, and credentials for the position.

• Associate degree or higher in Criminal Justice, Public Administration, Emergency Management, Human Services, Security Management, or a related field.
• Experience…