DSHS HCLA Social Service Specialist
Listed on 2026-10-18
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Social Work
Human Services/ Social Work, Community Support Services, Community Health, Mental Health
DSHS HCLA – Social Service Specialist 3
The Home and Community Living Administration (HCLA) is hiring for two dedicated Social Service Specialist to join our Spokane, WA in-training team. This is a one-year, in-person, intensive training program for Residential Social Service Specialist 3. The in-training will take place at Rock Point in Spokane, WA from 8am-5pm Monday-Friday.
This work supports the vision of the Home and Community Living Administration (HCLA) to have seniors and people with disabilities living with good health, independence, dignity, and control over the decisions that affect their lives.
This position is field-based, and travel is a function of the job that occurs weekly. Depending on performance, a flex schedule may be considered after the first six months of training.
In this role, you will have the opportunity to meet with people with disabilities and the elderly, particularly those of low-income, determine eligibility through a comprehensive assessment, and develop a plan of care and eligibility for clients in residential facilities. Your reward is in knowing that the tailored wraparound services that you provide are effective in the lives of others. These amazing career opportunities offer you the ability to grow with DSHS and join a dedicated team focused on protecting Washingtonians in Region 1.
Some of what you'll do:
- Conduct in-person, client-centered functional assessment interviews utilizing a laptop and software, in the client's residential facility
- Determine eligibility for the Community First Choice, Community Options Program Entry Systems, Medicaid Personal Care, or other applicable programs
- Develop appropriate ongoing, individualized service plans in collaboration with clients and representatives to meet the needs of the client
- As a client advocate, coordinate client needs with families, facilities, and community resources, as well as consultation, networking, family support, and crisis intervention
- Provide case management to high-risk adults whose need is part of a service plan developed following an adult protective service investigation
- Authorize appropriate services and payments
- Document contacts and situations; on occasion, prepare and provide testimony at hearings and legal proceedings
- Other duties as assigned
What we're looking for:
- Understanding of Medicaid and/or medical terminology, policy implementation
- A high degree of mindfulness
- Effective and flexible communication with clients, representatives, and community partners
- Conduct work in the home environments of clients, with a diverse caseload
- Effective multi-task using strong time management, organizational, and critical thinking skills to meet deadlines, maintain flexibility, and provide solutions
- Completion of comprehensive assessments and development of individualized service plans
- Understanding of Medicaid and/or medical terminology, policy implementation
Who should apply? We are looking for professionals with:
One year as a Social Service Specialist 2
OR
A Master's degree in social services, human services, behavioral sciences, criminal law/justice or an allied field and one year of paid social service experience equivalent to a Social Service Specialist 2
OR
A Bachelor's degree in social services, human services, behavioral sciences, criminal law/justice or an allied field, and two years of paid social service experience performing functions equivalent to a Social Service Specialist 2.
Note:
A two year Master's degree in one of the above fields that included a practicum will be substituted for one year of paid social service experience.
Note:
Employees must successfully complete the formal training course sponsored by their division within eighteen months of their appointment.
Note:
Paid Social Service experience must include assessing risk and safety to children and/or adults and providing direct family-centered practice services.
Equivalent education/experience.
Ready to start a rewarding career? Apply today! Along with your application, please include an updated resume. Questions? Please contact sharon.sterling.gov or call Talent Acquisition main line and reference job number 08400.
The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to…
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