Peer Support Coordinator

Peer Support Coordinator Open Until Filled Starting Salary: $23.68–$26.43 per hour, DOEFull Salary Range: $23.68–$36.95 per hour Benefits include:
Medical, dental, life insurance, long-term disability, paid time off, and 403(b) retirement benefits.

Help People Turn Goals Into ActionSNAP is seeking a compassionate, resourceful, and relationship-driven Peer Support Coordinator to help individuals identify their goals, build self-sufficiency, and improve their overall well-being.

This position is about more than connecting people to services. It is about meeting individuals where they are, listening to what matters most to them, helping them see what is possible, and working alongside them as they take meaningful steps toward greater stability and independence.

Using a strength-based, person-centered approach, the Peer Support Coordinator helps clients create individualized action plans and connects them with resources that may support housing stability, financial wellness, employment, transportation, energy assistance, home repair, health and wellness, and other essential needs.

If you are someone who builds trust easily, understands the importance of dignity and respect, enjoys helping people navigate complicated systems, and believes that people are capable of creating positive change in their lives, we want to hear from you.

What You’ll DoIn this role, you will:

Build trusting, supportive relationships with clients and their families through empathy, active listening, and peer support principles.

Help individuals identify and prioritize personal, financial, housing, employment, health, and wellness goals.

Work with clients to develop individualized action plans with realistic, measurable steps and achievable outcomes.

Provide ongoing case management and encouragement as clients work toward their goals.

Manage an assigned caseload and maintain consistent follow-up from initial contact through case closure.

Meet with clients by phone, in their homes, and at other community locations when appropriate.

Help clients navigate SNAP programs, eligibility requirements, intake processes, and available services.

Connect clients with community resources that meet their individual and family needs.

Provide referrals to community agencies and service providers as appropriate.

Serve as an advocate and liaison between clients, families, agencies, medical providers, behavioral health providers, and other community partners.

Assist clients with applications for programs and benefits such as food assistance, SSI, TANF, GAU, housing programs, and other available resources.

Maintain accurate and timely client records, service notes, care-management information, and outcome tracking in agency databases.

Protect client confidentiality, dignity, and privacy at all times.

Transportation & Client Assistance The Peer Support Coordinator may also assist clients with transportation needs.

Responsibilities include:

Safely transporting clients to and from appointments using SNAP-owned vehicles.

Completing required pre-trip vehicle safety inspections.

Assisting clients to and from the door and in and out of the vehicle when needed.

Operating wheelchair ramps and securement devices appropriately.

Accurately recording mileage and required transportation documentation.

Employees are not permitted to transport clients in personal vehicles.

Collaboration & Community Connection You will work closely with coworkers, volunteers, community organizations, medical and behavioral health providers, and other service partners to help ensure clients receive coordinated and comprehensive support.

You will also:

Maintain current knowledge of SNAP programs and community resources.

Attend regular staff meetings and other meetings as requested.

Participate in…