Warehouse​/Driver II

Overview

Johnstone Supply - The Founders Group is a 3rd generation family‑owned wholesale distributor for heating, cooling, and refrigeration supplies and equipment. We operate across 6 states as one of the nation’s largest HVAC/R distributors. Our catalog includes more than 80,000 quality parts, supplies and equipment. Our purpose is to keep our communities safe & comfortable.

Warehouse/Driver II – Deliver products to customers and support essential warehouse operations. Under the general supervision of the Branch Manager.

• Operates company vehicles in full compliance with all safety and fleet program guidelines and traffic laws; maintains a professional appearance and represents the Johnstone brand positively while on the road and during all customer interactions and deliveries.
• Flexibility to fluctuate between performing all warehouse responsibilities and supporting delivery driving duties as needed to meet operational demands.
• Operate company vehicles to deliver products to customers with and other facilities in a timely, professional manner.
• Verify delivery documentation, load accuracy, and ensure secure transport of goods.
• Provide exceptional customer service during deliveries, including handling returns or exchanges as needed.
• Adhere to all traffic laws, DOT regulations, and company safety standards.
• Perform pre‑trip and post‑trip vehicle inspections, report maintenance issues promptly.
• Assist with counter/phone sales and call customers regarding back orders when necessary.

• Assist with receiving, unloading, and inspecting incoming shipments.
• Pick, pack, and stage orders accurately for delivery or customer pickup.
• Maintain organized inventory and ensure proper storage of materials.
• Schedule and coordinate inbound freight when necessary.
• Use RF scan gun to manage inventory and track inbound/outbound freight.
• Label new inventory and follow proper put‑away procedures.
• Put away stock according to agreed standards and procedures.
• Replenish from overstock areas and rotate stock when appropriate.
• Update bin locations as needed.
• Complete paperwork and filing for freight claims and daily receiving maintenance.
• Assist with replenishing, order pulling, shipping, and showroom stocking.
• Maintain cleanliness and organization of designated warehouse areas daily.
• Communicate with Warehouse Supervisor and/or Branch Manager to ensure coverage of all warehouse areas.
• Receive and process daily rush orders and weekly corporate/Tigard orders.
• Pull will‑call orders for customer pickup and check staging of orders.
• Process ship‑outs, warranty returns, and ensure proper documentation.
• Prepare returns for shipment to Tigard branch or vendor direct.
• Order and return compressed gas tanks as needed.
• Recycle cardboard and empty branch garbage twice weekly.
• Operate forklifts, pallet jacks, and other material‑handling equipment safely.
• Support cycle counts and inventory audits as required.

• Attend ongoing training classes and assist with special projects as assigned.
• Maintain a clean and safe work environment in both warehouse and vehicle.
• Collaborate with team members to meet daily operational goals.
• Follow all company policies, safety guidelines, and standard operating procedures.

• High school diploma or GED.
• Valid driver’s license with a clean driving record; ability to cross state lines for deliveries.
• Minimum 3–5 plus years of delivery driving experience, preferably in a warehouse/distribution setting.
• Box truck driving experience.
• 1–3 years of warehouse experience, including shipping/receiving and material handling.
• Forklift experience preferred.
• Ability to lift and move up to 70 pounds regularly.
• Strong attention to detail and time management skills.
• Excellent communication and customer service abilities.
• HVAC/R experience a plus.
• Customer service/sales experience.
• Strong technology skills; ability to use RF scanners and basic computer systems.
• Ability to type 30–50 wpm, operate office equipment, and use 10‑key/calculator.

• Customer Satisfaction:
  Collecting and analyzing data to measure fulfillment of customer expectations.
• Attention to Detail:
  Executing…