Parking Enforcement Non-Driving

Job Title: Parking Enforcement Patroller (Non-Driving)

Department: Municipal Enforcement

Reports To: Area Supervisor / Operations Manager

FLSA Status: Non-Exempt

Work Schedule: This role is required to work during scheduled shifts, including weekends or holidays as needed. Overtime may be requested based on operational demands.

Work Location: In-person at assigned location

The On-Street Parking Enforcement Patroller (Non-Driving) is responsible for enforcing municipal parking regulations on assigned pedestrian routes. This includes issuing violation notices, documenting enforcement activity, reporting safety concerns, and interacting professionally with the public to support compliance. The role requires physical mobility, attention to detail, and consistent adherence to company and municipal policies.

• Provide courteous, professional customer service and represent Diamond Parking with integrity.
• Walk assigned routes to monitor on-street parking activity.
• Chalk tires of parked vehicles, log times, and recheck vehicles at designated intervals.
• Issue citations or notices for unpaid parking or expired permits.
• Record accurate data on electronic or manual devices.
• Complete required shift reports, logs, and documentation.
• File incident reports for damage claims or unusual events during the shift.
• Maintain uniform appearance and wear a visible  while on duty.
• Report hazards or vehicles eligible for impound to supervisor.
• Submit timecards and paperwork as required.
• Attend scheduled shifts consistently and respond to requests for overtime as needed.

This position does not have supervisory responsibilities.

• High school diploma or GED preferred.
• 1 to 3 months of related experience or training desirable.
• Equivalent combinations of education and experience may be considered.

• Valid state-issued driver's license and proof of insurance required.
• Must pass a company-administered driving skills test (if applicable to route coverage).

• Ability to read, understand, and follow basic instructions and memos in English.
• Effective communication skills in one-on-one and small group settings.

• Ability to perform basic arithmetic operations, including using U.S. currency.

• Ability to apply common sense and follow both oral and written instructions.
• Capable of resolving routine issues in standardized situations.

• Physical:
  • Regularly required to stand, walk, reach, and use hands to operate devices or handle tickets.
  • Frequently required to walk or run.
  • Occasionally required to sit, stoop, kneel, crouch, or climb.
  • Must be able to lift and/or move up to 25 pounds.
  • Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment: Frequent exposure to outside weather conditions including rain, heat, snow, and humidity. Occasional exposure to fumes or airborne particles. Noise level is typically moderate and occasionally loud.

Must be able to transfer or relocate to another assigned area, facility, or route without advance notice.
All employees are subject to internal audits to ensure compliance with policies related to operational procedures and documentation. Failure to comply may result in disciplinary action, up to and including termination of employment.

Diamond Parking is dedicated to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

We maintain broad salary ranges for our roles in order to account for variations in experience, training, skills, geographic location, and market conditions, as well as to reflect our differing products and lines of business. The pay range referenced is as of the time of the job posting.

Some positions may require driving as an essential function. Where applicable, a valid driver's license and an acceptable driving record may be required. Please review the job posting or consult your manager or Human Resources for role-specific requirements.