Director of Operations

Benefits:

• 401(k)
• Dental insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Status:
Full time, exempt

Reports to:

President

Primary locations:
Kansas City, Missouri;
Osawatomie, Kansas;
Spring Hill, Kansas

Travel:
Frequent travel between Kansas City and Osawatomie with scheduled presence in Spring Hill

Supervises:
Site managers, animal care managers, training and behavior leadership

Always & Furever is a different kind of shelter. We are committed to continually improving the standard of care for our animals and the standard of leadership, accountability, and support for our people. Excellence is expected in every position. Perfection is not. We learn, we grow, we fail, and we try again together. A growth mindset is a non negotiable. This role serves as the single point of daily operational authority across three locations, ensuring consistency, accountability, and mission integrity regardless of who is physically present.

• Multi site animal care operations and standards
• Leadership, people development, and accountability
• Conflict resolution and culture enforcement
• Metrics, execution, and continuous improvement
• Partnership with the President and working extensively with leadership

Authority over daily operations, people leadership, conflict resolution, and animal care standards with escalation required only for termination, compensation, or budget changes.

• Humane animal care and safety
• Professional leadership behavior
• Growth mindset and accountability
• Consistent enforcement of standards

Daily on site leadership and intervention, Weekly manager check ins, Biweekly cross site alignment, and Monthly standards and leadership development review