Head of Digital Experiences

Brief Description At Collectivus Holdings, we bring together some of the most recognized and loved brands across the collecting, trading card game, and hobby industries. Backed by a century of collective experience, we’re building what’s next through innovative products, exceptional quality, and unforgettable customer experiences.

Brief Description At Collectivus Holdings, we bring together some of the most recognized and loved brands across the collecting, trading card game, and hobby industries. Backed by a century of collective experience, we’re building what’s next through innovative products, exceptional quality, and unforgettable customer experiences.

Our teams and brands serve passionate communities around the world—and we’re looking for equally passionate people to help us grow.

Website:

Global Locations: Aarhus
- Dallas
- Delhi
- Lisbon
- Nashville
- Remote Worldwide

Job Title: Head of Digital Experiences

Reporting Line: CEO

Collectivus Holdings is seeking a strategic and execution-focused Head of Digital Experiences to lead the vision, strategy, performance, and the ongoing evolution of our external-facing digital platforms across our portfolio of businesses.

This leader will oversee the digital product strategy and roadmap for our Learning Management System (LMS), Sorted app, and other customer-, retailer-, and partner-facing digital experiences.

The role is responsible for ensuring our digital products deliver meaningful value to users, support business objectives, and create a connected, intuitive experience across the Collectivus ecosystem.

Working closely with business leaders, Technology, Product, Sales, and Operations, this individual will translate business needs into clear digital priorities, partner on scalable software delivery and support processes, and drive measurable results.

• Develop and own the enterprise-wide strategy for external-facing digital products and experiences.
• Establish a cohesive digital vision across Collectivus businesses while addressing the unique needs of each brand and customer segment.
• Identify opportunities to improve customer engagement, retailer adoption, operational efficiency, and revenue through digital solutions.
• Build and manage a prioritized digital roadmap aligned with business objectives, available resources, and expected returns.
• Evaluate new digital opportunities, partnerships, and capabilities that support long-term business growth.

• Learning Management System (LMS):
  Guide platform development, user experience, educational content delivery capabilities, community engagement, and adoption.
• Sorted App:
  Own the product vision, user experience, feature prioritization, and ongoing evolution of the platform.
• Additional Digital Experiences:
  Provide oversight and strategic alignment for other external-facing websites, applications, portals, and digital tools across the organization.
• Ensure each platform has a defined product strategy, roadmap, ownership structure, and measurable performance expectations.

• Champion a customer-first approach to digital product development.
• Ensure digital experiences are intuitive, reliable, accessible, and aligned with customer and partner needs.
• Use customer feedback, usage analytics, and market insights to inform product enhancements.
• Identify opportunities to create more connected experiences across platforms and business units.
• Partner with commercial teams to improve digital adoption, engagement, and customer retention.

• Partner with Product Engineering to translate product requirements into scalable, secure, reliable solutions, with clear accountability for product priorities,…