AVP of Mortgages

40+ Hours (Full Time)

Monday - Saturday (Varied)

630 Trade Center Drive
Las Vegas, NV

The Primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, "Excellent Member Service and Financial Solutions - For Life," by providing outstanding service to both members and internal members. Develop a highly effective team of employees to their highest potential through coaching and leadership. Responsible for ensuring that outstanding service is delivered to both internal and external members.

A key component of this service is to identify the financial needs of the member and recommend an appropriate credit union solution.

• To deliver service in alignment with our Service Commitments
• I will earn respect and build trust by acting with integrity in every situation.
• I will understand my role in supporting the team to achieve our purpose.
• I will focus on people over products and build lasting relationships.
• I will take ownership and accept responsibility.
• I will treat my coworkers with the same high standards as I treat my member.
• I will continuously look for ways to improve myself, my credit union, and my community.
• I will accept there is no "they". We are one working toward the same mission.
• I will commit to the core values

• Develop each employee to their highest potential by identifying their areas for improvement and appropriately coaching, training or correcting the employees' performance.
• Recognize employees who perform at a high level.
• Hold employees accountable for their performance, attitude and behavior.
• Exhibits confidence in self and others;
  Inspires and motivates others to perform well. Effectively influences actions and opinions of others.
• Meet with each employee monthly to review previous month's performance, set goals for upcoming month's performance and develop plans to improve employee's performance.
• Demonstrate enthusiastic support of corporate mission, core values and long-term objectives.
• Performs job duties within our bylaws, regulations, Board of Directors policies, established internal and external service standards and our work procedures.
• Train and supervise branch staff. Assign, direct, coordinate and review work performed by staff.
• Maintains a highly motivated, well-trained staff maintaining effective employee relations.

Responsible for prudent management of the Credit Union's mortgage loan portfolio and in evaluating and responding to changes in regulatory, market and competitive conditions. Plans, organizes, and directs the activities of the Credit Union's Mortgage Lending department to ensure that the lending operation is conducted in accordance with established policies and procedures and meets the Credit Union's service needs.

• Responsible for the mortgage loan portfolio including the development and implementation of residential mortgage lending objectives, policies and practices.
• Manages lending-related business development efforts for real estate lending including all traditional first mortgage loan products as well as home equity lines and loans.
• Makes recommendations regarding enhancements to existing programs, or the development of new programs to maximize mortgage loan yields while maintaining the stability of a strong and secure portfolio.
• Manages mortgage loan pipelines. Carries out the Credit Unions Asset Liability objectives in terms of pricing, retention, and selling of loans through the secondary market.
• Utilizes the resources available to maximize loan production in order to satisfy members mortgage lending needs and expectations, as well as Credit Union objectives.
• Directs and coordinates the activities of employees engaged in mortgage lending activities, directly or through subordinate managers/supervisors.
• Develops or recommends software tools for the delivery, and processing, of mortgage loan products to members via the internet, in branch, and by telephone.
• Maintains awareness of changes in the credit-granting field, including government regulations, technological advancements in automated underwriting, consumer needs and preferences.
• Implements a quality control program to insure that policy and legal requirements have been met, loan documentation is complete, and that maximum efforts have been taken to insure full compliance on all mortgage loan accounts.
• Compiles and analyzes statistical data to identify trends in the mortgage lending portfolio, and to evaluate the effectiveness of…