Phlebotomist

Job Title:

Phlebotomist

Job Description

The Phlebotomist performs blood collection and point-of-care testing while supporting overall laboratory workflow. This role focuses on accurate specimen collection and processing, quality assurance activities related to examination performance under supervision, and providing a high level of service to patients and clinical staff. The Phlebotomist also assists with troubleshooting, training, and recommending improvements to work processes as the organization continues to grow.

Responsibilities

+ Perform blood collections by venipuncture and capillary techniques for patients across all age groups.

+ Collect specimens for drug screens, paternity testing, alcohol testing, and other specialized laboratory tests.

+ Perform accurate and timely data entry of patient and specimen information.

+ Label, centrifuge, split, and freeze specimens as required by each test order.

+ Verify all test requisitions or computer-generated labels against the script or order to ensure 100% accuracy.

+ Store specimens at the required temperature and place samples in the appropriate collection containers or tubes.

+ Accurately label specimens and follow specific protocols for handling and transport to maintain specimen integrity.

+ Understand and comply with OSHA and DEP regulations and safety procedures.

+ Prepare all collected specimens for testing and analysis according to laboratory standards.

+ Process billing information and collect payments when required.

+ Maintain accurate logs of patient and specimen information.

+ Provide courteous, professional, and responsive customer service to all patients and clinical staff.

+ Perform administrative and clerical duties as needed to support laboratory operations.

+ Assist with troubleshooting issues related to specimen collection and workflow.

+ Participate in training activities and support colleagues in learning proper procedures.

+ Offer recommendations to improve workflow efficiency and overall laboratory processes.

Essential Skills

+ At least 4 years of experience working as a Phlebotomist.

+ Proficiency in phlebotomy techniques, including venipuncture and capillary blood collection.

+ Demonstrated experience with blood drawing in a clinical or laboratory setting.

+ Ability to perform point-of-care testing and related quality assurance activities under supervision.

+ Strong data entry skills with attention to accuracy and timeliness.

+ Ability to correctly label, centrifuge, split, and freeze specimens according to test requirements.

+ Knowledge of proper specimen storage conditions and handling procedures to maintain specimen integrity.

+ Familiarity with OSHA and DEP regulations and the ability to follow safety protocols.

+ Experience processing laboratory specimens and working within a medical or laboratory environment.

+ Customer service skills with the ability to interact professionally and compassionately with patients.

+ Reliable transportation to meet scheduling and location needs.

+ Basic proficiency with Microsoft Office applications.

Additional

Skills & Qualifications

+ Experience working in a clinical laboratory or medical practice environment.

+ Comfort working with a variety of specimen types, including those for drug screens, paternity tests, and alcohol tests.

+ Ability to handle billing information and payment collection accurately and professionally.

+ Strong organizational skills to maintain patient and specimen logs and manage multiple tasks.

+ Willingness to support training and mentorship within the phlebotomy team.

+ Interest in growing into leadership responsibilities within a rapidly expanding healthcare organization.

+ Flexibility to adjust to evolving workflows and process improvements in a growing practice.

Work Environment

This is a full-time position with a primary schedule of Sunday through Thursday from 4:00 PM to 12:30 AM, totaling approximately 40 or more hours per week. There is a preference for additional Friday availability, with operations closing at 8:00 PM, and occasional Saturday evening shifts as needed, with Saturday operations closing at 6:00 PM. Some weekend availability may be required when staffing is limited.

The phlebotomy team works in the laboratory approximately 90% of the time, performing blood draws and specimen processing in a controlled lab environment, and spends about 10% of the time in doctors offices. The role involves working with standard laboratory equipment such as centrifuges, specimen containers, and computers, along with…