Front Desk, Dental ​/ Dentistry

Join to apply for the Front Desk role at Jefferson Dental & Orthodontics

We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we’ve been a trusted friend for our patients near and far. At Jefferson, we understand it takes more than clinical excellence to earn a patient’s trust. It’s of the utmost importance that we all see the patient as a unique individual and demonstrate that their care plan is designed around each of their needs.

We’ll do whatever it takes to put a smile on each patient’s face, so the rest of the world can see how amazing it is. We truly change people’s lives. Do you want to be a part of our life changing team?!

Our Front Desk team members, also known as Patient Concierges, provide a 5-star patient experience, serving as the “first impression” and “final memory” for interactions ient concierges greet patients, engage in open, educational communication to provide overview of visits and address questions or concerns; process patient paperwork and insurance verifications; and schedule patient appointments including new patients, recall, or emergencies. Patient Concierges are also cross-trained on basic back-office functions to help support the 5-star patient experience.

• Provide excellent customer service to patients
• Be the first impression welcoming patients to the office and the final friendly face they see after their visit
• Perform administrative duties such as assisting with patient paperwork, scheduling appointments, verifying insurances, and other front-office duties as assigned

• Someone dedicated to going above and beyond to ensure the best customer service and experience
• Excellent communicator and motivator to confidently educate our patients; lead our teams by building relationships of trust, open communication, and a collaborative office culture
• Well-organized, adaptable individual who is comfortable managing diverse teams while handling changing priorities

• Competitive pay and bonus structure – starting salary $12/hour and bonuses of up to $800/month*
• New Grads welcome!
• Growth and advancement opportunities for leadership roles
• Vacation and PTO
• $25,000 of Company-paid Life Insurance
• Medical, Vision, Short-term and Long-term Disability
• Health Savings Account and Flexible Spending Account
• Dependent Care Spending Account
• Supplemental Life Insurance for you or your dependents
• 401(k)
• Identity Protection
• Team Member Assistance Program

• High School Diploma or equivalent required
• Intermediate Microsoft Office proficiency, specifically Excel, Outlook and Word

• Dental office management experience, especially in a multi-specialty office, highly preferred
• Knowledge of Dentrix and Dolphin dental software
• CPR-BLS, RDA, or other related dental certifications