Listening Program Manager

Employee Listening Program Manager

Description -
Role Overview

The Employee Listening Program Manager will partner with the Senior Director of People Insights, Director of Employee Listening, and cross‑functional teams to shape and manage HP’s employee listening programs. This role will play a pivotal role in strengthening a culture of feedback, designing scalable listening mechanisms, and delivering actionable insights that inform decision‑making and drive high performing organizational improvement. The Employee Listening Program Manager will oversee high‑visibility global listening programs, including annual and pulse surveys and qualitative research, and act as a subject matter expert for survey science, research design, advanced analytics, and listening technology, reporting, and analytics.

• Strategy & Program Leadership
  • Develop and execute a scalable, agile employee listening strategy aligned with broader talent and business objectives.
  • Manage enterprise‑wide listening programs, including census, pulse, and lifecycle surveys.
  • Architect frameworks for employee listening in partnership with Talent, Technology, and Legal/Privacy stakeholders.
  • Stay current with industry trends, consortia participation, vendor offerings, and best practices, evolving the listening strategy accordingly.
• Survey & Research Design
  • Design, implement, and analyze surveys and other feedback mechanisms.
  • Scale qualitative research approaches (focus groups, interviews) and partner on deep‑dive sentiment projects.
  • Serve as an internal expert on survey platforms (e.g., Glint, Qualtrics), authoring and distributing surveys.
• Insight Delivery & Stakeholder Engagement
  • Analyze employee feedback, identify trends, and create dashboards, reports, and presentations for stakeholders.
  • Translate insights into actionable recommendations, partnering with business leaders to drive change and measure impact.
  • Coordinate with teams across the People Organization and other functions to define sentiment measurement objectives and synthesize holistic insights.
  • Support advanced analytics projects, where applicable.
• Team Building & Collaboration
  • Build a world‑class employee listening team.
  • Partner with People Insights and other teams to ensure integrated data sources and holistic insights are delivered to internal stakeholders and user groups.

• 10+ years of experience in employee listening, people analytics, or quantitative HR functions, including 4+ years of listening‑related project management.
• Proven track record in designing, implementing, and managing large‑scale employee listening programs in complex, matrixed organizations.
• Master’s degree in Industrial/Organizational Psychology or a related field;
  PhD preferred.
• Deep technical expertise in survey and qualitative research methodologies, psychometrics, and construct/content validation.
• Proficiency in survey platforms (Glint, Qualtrics) and analytics/BI tools (Power
  
  BI, Databricks, Python); experience with SPSS, R, or similar.
• Experience using Natural Language Processing for qualitative survey analysis is a plus.
• Strong business acumen, user‑centric approach, and consulting skills to influence leaders across the organization.
• Exceptional communication skills across technical and non‑technical teams and all levels of seniority.
• Demonstrated success in stakeholder management, executive influence, and partnership.
• Experience designing culturally sensitive listening strategies for global, diverse populations.
• Highly adaptable, comfortable navigating ambiguity and change, with excellent organizational and project management skills.
• Sound judgment and discretion in handling confidential information, and deep understanding of data privacy principles.

The pay range for this role is $130,700 to $215,500 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job‑related knowledge, skills, and experience.

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Emplo…