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Product Support Analyst - Tier 1, Hybrid, Incident RCA

Job in Spring, Harris County, Texas, 77391, USA
Listing for: Recru
Full Time position
Listed on 2025-12-22
Job specializations:
  • IT/Tech
    IT Support, Systems Analyst, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 95106 - 161680 USD Yearly USD 95106.00 161680.00 YEAR
Job Description & How to Apply Below
A leading technology services provider in Spring, TX is seeking a Product Support Analyst for a hybrid position to deliver Tier 1 support on critical applications. The role requires 5-7 years of experience in product/application support, proficiency in SQL, and the ability to read code for root-cause analysis. This full-time position offers a salary range of $95,106 to $161,680 and includes medical and vision insurance.

The candidate will triage tickets and communicate effectively with stakeholders.
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