Customer Support and Electronics Technician

Customer Support and Electronics Technician

Spring, TX | Full-Time | In-Office | Some Travel

Sneed Coding Solutions, Inc. is growing, and we’re looking for a hands‑on, energetic Technical Support Specialist I to help customers keep their thermal inkjet (TIJ) printers running smoothly on production lines across the U.S. If you enjoy solving problems, talking with people, and working with your hands, this is an opportunity to build a technical career — and we will train you.

• Help customers by phone, email, chat, and video with TIJ printer setup and troubleshooting
• Perform bench testing and light repairs in our Spring, TX facility
• Support occasional onsite installations and operator training
• Learn packaging equipment support over time (we train you)
• Document customer cases and provide clear resolutions

• Mechanical or technical aptitude (you like to figure out how things work)
• Great communication and patience with customers
• Basic computer skills and willingness to learn
• Positive attitude and team‑player mindset
• Valid driver’s license (some travel required)

• We invest in your growth
• Clear path to Level 2 and Field Technician roles
• Monday–Friday, 8am–5pm schedule
• Supportive, friendly team environment

• $45,000–$55,000 base salary
• Paid holidays, PTO, benefits, and travel reimbursement