Networking Order Management Specialist; O2C)

Order Management SME

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Management Level Definition:

Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.

• Write business requirement documents and review functional system design documents and approved for implementation.
• Developed and work on solutioning requirements. Perform SIT and UAT testing, log defects. Work with IT to retest and close.
• Work with internal or external teams on cross functional projects such as Pricing, Customer Service, Logistics, Revenue, Finance, etc.
• Document processes, facilitate requirements gathering and design review sessions, develop test scripts.
• Support Global OM team for troubleshooting and resolving system issues as well as cross functional escalations.
• Backup for EDI SME global team, during development, testing, and implementation.
• Analyze large volumes of data related to Customer Master and Sales Orders throughout test cycles and deployment.
• Monitor and maintain JIRA stories or Service Now tickets for enhancements and projects to ensure resolution.

• Bachelor's degree in Business Management or equivalent
• Typically, 2-4 years' experience using SAP

• Ability to apply analytical, statistics and problem-solving skills.
• Understanding of business and order processing tools, systems and practices
• Strong written and verbal communication skills
• Ability to effectively communicate in storytelling and script writing

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.