Consumer & Community Insights Data Analyst

Description Kforce has a client in Spring, TX that is seeking a Consumer & Community Insights Data Analyst to transform consumer, social, and community data into actionable business insights. This role combines strong data analysis skills with experience using AI tools to identify trends, sentiment, recurring issues, and emerging topics across large and unstructured datasets.

Summary:

The ideal candidate will be comfortable analyzing consumer feedback, developing effective AI prompts for data analysis, validating AI-generated findings, and translating complex information into clear recommendations for Product, Engineering, and Marketing stakeholders.

Key Responsibilities:

* Analyze consumer, social, and community data to identify trends, outliers, recurring issues, themes, and sentiment
* Prepare, organize, and analyze data using Excel and other analytical tools
* Build queries, dashboards, reports, and monitoring views to support ongoing insights and reporting
* Use generative AI and effective prompting techniques to support data exploration, categorization, pattern recognition, and insight development
* Validate AI-generated findings to ensure conclusions are accurate and supported by the underlying data
* Translate complex datasets and findings into concise, actionable recommendations for technical and nontechnical stakeholders
* Monitor online conversations and consumer feedback across social media, forums, and other digital community channels
* Categorize consumer-reported product issues and identify patterns that may require additional investigation
* Manage multiple analytical projects independently in a fast-paced environment Requirements
* Bachelor's degree in a relevant analytical or technical field, or equivalent professional experience
* Experience in data analytics, consumer insights, community insights, social intelligence, market research, or a related field
* Demonstrated ability to analyze structured and unstructured data and turn findings into actionable recommendations
* Experience using Excel for data preparation, analysis, and reporting
* Experience using generative AI or large language model tools for data analysis, including prompt development and validation of results
* Experience identifying trends, sentiment, recurring themes, anomalies, and meaningful patterns within data
* Strong analytical, problem-solving, and critical-thinking skills
* Strong written and verbal communication skills with the ability to clearly present analytical findings
* Ability to work independently and manage competing priorities

Preferred Qualifications:

* Experience with social listening, consumer intelligence, community analytics, or voice-of-the-customer platforms
* Experience with sentiment analysis, thematic analysis, trend detection, and issue categorization
* Experience with Copilot, OpenAI-based tools, or comparable generative AI platforms
* Experience analyzing consumer feedback from social media, online communities, forums, or other digital channels

Job Type Contract Compensation
28 - $32