More jobs:
Windows Server Administrator
Job in
Spring, Harris County, Texas, 77391, USA
Listed on 2026-11-04
Listing for:
Pantheon Inc
Full Time
position Listed on 2026-11-04
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, HelpDesk/Support
Job Description & How to Apply Below
- Manage user access in Active Directory. You create accounts, reset passwords, and update group memberships.
- Watch the team’s shared inbox and ticket queue. Respond to requests and route each one to the right person.
- Triage incoming issues, judge how serious they are, and escalate to engineers when needed.
- Join SWAT calls and outage bridges during business hours, about one or two a week. You find the right local contacts and keep teams focused on the fix.
- Handle minor server fixes and routine maintenance on Windows servers, such as scheduling and checking patches.
- Create and track change requests that follow the team’s change management steps.
- Coordinate with teams around the world, including a partner team in Kuala Lumpur.
- Keep documentation current, including procedures, knowledge articles, and lessons learned.
- Support data cleanup work, including configuration management database (CMDB) records, SharePoint sites, and software license tracking.
- Basic Active Directory skills for accounts, passwords, and groups. Coursework counts.
- Working knowledge of Windows Server
- Experience working tickets in any ticketing system
- Clear written and spoken communication, and comfort working with teams in other time zones
- Strong organization when you’re handling several requests at once
- Ability to work onsite full time in Spring, TX
- One to two years in a similar support or admin role
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