Floating Manager

Overview

Floating Manager role at Regional Finance
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Join to apply for the Floating Manager role at Regional Finance
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If you're passionate about making a meaningful impact in people’s lives and bringing a personal touch to finance, we’d love to have you on board!

The Floating Manager is responsible for the overall performance of the branch. Managers will lead team members, manage the branch P&L, drive new loan growth, manage the current loan portfolio, marketing, maintain current business partnerships, and develop new strategic business partners. The Floating Manager will perform in accordance with RMC’s Mission, Vision and Shared Values.

• Manages and inspires team members to perform to their full potential, thus driving branch profitability.
• Exercises a degree of independent judgment in decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight.
• Subject matter expert on our personal loan product offerings to present loan solutions that help customers achieve their financial goals.
• Creates and maintains branch operations solvency by controlling assets, proper credit extension, and follow-up and counseling of past-due customers.
• Establishes and builds customer relationships through delivering exceptional service.
• Assigns duties to employees and monitors work for accuracy, neatness, and timeliness; trains employees and corrects errors to maintain efficiency.
• Trains and develops employees regarding current and new branch operations, company policies, procedures, and laws governing the consumer finance business.
• Works with Recruiting and District Supervisors to address branch staffing needs.
• Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain relationships with current retail businesses, handle complaints, and train partners in company policies and procedures.
• Oversees the following duties including but not limited to:
• Approves and closes loans, as necessary.
• Works with past-due customers to develop a plan for resolution.
• Delegates all collection activity daily and follows up to ensure completion.
• Processes insurance claims for customers and maintains proper records and reports.
• Telephones and sends collection material to past-due customers, as needed.
• Accepts and posts payments.
• Processes and reviews loan documentation.
• Answers telephone, as needed.
• Completes month-end reporting.
• Approves branch expenses and signs checks for branch expenses, loans and money remittances.
• Approves all supply requisitions.
• Verifies cash by balancing drawers and maintaining cash count records.
• Other duties as assigned by leadership.

• High School Diploma or Equivalent
• 2 years of management experience or completion of required Management Trainee program
• Valid Driver’s License and access to a dependable automobile with liability insurance coverage
• Must pass drug screen, criminal and credit background checks

• 1+ years of Consumer Finance experience
• College degree a plus
• Willingness to relocate for career advancement

• Demonstrated passion for customer service
• Excellent written and verbal communication skills
• Customer service minded with ability to relate to a broad spectrum of people
• Thrives in a pay-for-performance environment
• Proven ability to multi-task
• High degree of integrity
• Confidence
• Sales mentality
• Adaptable to an ever-changing environment
• Desire for career advancement
• Problem solving skills
• Empowers others
• Emotional intelligence
• Conflict management skills

This position works in an office providing consumer loan products in person and over the phone. It may require driving in a personal vehicle. The Floating Manager typically works more than 40 hours per week, Monday through Friday with some Saturdays and overtime. This position is exempt under federal wage-hour law (not eligible for overtime pay).

Regional is an equal opportunity employer and does not discriminate on the basis of protected characteristics.