Common Bond General Manager

Common Bond General Manager
Common Bond Bistro & Bakery

Full‑time position. 10 hour shift. Starting at $60,000 per year.

Required

Knowledge, Skills and Abilities:

• Minimum 3 years of Restaurant General Management experience in a high‑volume, fast‑paced environment with focus on exceptional customer service.
• Ability to learn and train others on all aspects of the restaurant.
• Ability to drive hospitality and inspire others.
• Must be able to coach and develop others.
• Must be able to work an 8‑hour shift standing; 50 hours per week.
• Ability to lift up to 50 lbs.

Duties & Responsibilities:

• Meet and exceed financial and profitability goals.
• Adhere to company standards and service levels to increase sales and minimize costs.
• Ensure all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately and on time.
• Manage the facility while upholding standards of excellence and hospitality.
• Establish and build community relations.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Maintain consistent high quality of food preparation and service.
• Maintain professional restaurant image, including cleanliness, proper uniforms, and appearance standards.
• Work with main office staff for efficient provisioning and purchasing of supplies; supervise portion control and minimize waste.
• Estimate food needs, place orders with distributors, and schedule delivery of fresh food and supplies.
• Must be Serv Safe certified and uphold all Serv Safe guidelines.
• Ensure positive guest service; respond to complaints and turn dissatisfied guests into return guests.
• Ensure proper security procedures are in place; complete accident reports promptly if injury occurs.
• Manage shifts: decision making, scheduling, planning while upholding standards, product quality, and cleanliness.
• Maintain accurate staffing plans, prepare schedules, and ensure sufficient staffing for all shifts.
• Investigate and resolve complaints concerning food quality and service.
• Provide direction to employees regarding operational and procedural issues.
• Interview hourly employees.
• Direct hiring, supervision, development, and conduct orientation and new‑hire training; explain the Common Bond Philosophy.
• Conduct annual performance reviews and provide ongoing feedback.
• Manage team members fairly and take a personal interest in each member.
• Project a positive and motivated attitude among team members.
• Coach and counsel team members in a timely manner following company policy.

Reports to: Director of Operations

FLSA Status: Exempt

Work schedule: 10 hour shift

Supplemental pay: Bonus pay

Benefits:

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k)
• 401(k) matching
• Referral program
• Employee discount

Location: 1700 City Plaza Dr, Suite 150, Spring, TX 77389

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