FOH Guest Service

Overview

Join to apply for the FOH Guest Service role at Common Bond Bistro & Bakery
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Common Bond Cafe – City Place
1700 City Plaza Dr, Suite 150, Spring, TX 77389

• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build and maintain relationships
• Ability to lift up to 50 lbs.

• Greeting customers with a smile and happy demeanor; engage with and understand our customers, including identifying and responding to customer needs through clear and pleasant communication
• Maintain complete knowledge of baked goods and the menu
• Taking orders from guests and packing all retail items and bread orders carefully and efficiently
• Running food and drinks to customers in a timely fashion
• Notifying a direct supervisor if a customer has a complaint
• Constant restocking your station (paper goods, baked goods, milks, bottled drinks, condiment station, etc.)
• Rolling silverware
• Inform management of any foreseeable shortages before items run out.
• Bussing dirty tables and wiping clean with a CLEAN and WET SANI towel
• Sweep floors
• Remove trash from dining room during and after service
• Maintain a clean and sanitary work environment
• Maintain clean restrooms, check every half hour
• Assist with putting away deliveries
• Assist in maintaining parking lot and patio
• Keep doors and windows clean and free of handprints
• Rotating stock using the FIFO method
• Maintain good attendance and punctuality
• A food handler’s and TABC card where required by local and state health code regulations
• Available to work flexible hours that may include mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products
• Cash handling and store safety and security
• Prepare and package food and beverages to our high-quality standard recipes including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• Available to perform many different tasks within the store during each shift

• 8 hour shift
• Weekend availability
• Monday to Friday
• Day shift
• Night shift
• Holidays

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Referral program
• Employee discount
• Paid training

Common Bond is an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and inclusive workplace that all qualified candidates. We believe that enables us to retain the top talent while serving our customers.

Reports to:

Supervisor

FLSA Status:
Hourly/ Non-exempt

Tips Eligible