Retail Team Member - Events Coordinator

Retail Team Member - Events Coordinator

Job Location:

Spring, TX. Store: HSTN-SPRING, TX.

Plan, coordinate, and facilitate events within a Michaels store to provide a stress‑free, fun, and engaging experience for guests. Deliver friendly customer service, help customers shop, find what they’re looking for, and provide a fast, friendly checkout. Complete operational tasks including truck unloads, merchandise duties, and maintaining store recovery standards.

• Plan and coordinate multiple events, such as children’s birthday parties and craft classes.
• Engage clients of all ages, creating an environment of fun and creativity.
• Demonstrate and instruct party participants in craft projects; perform face painting and other activities.
• Facilitate and implement party add‑ons such as goody bags, balloons, etc. to company standards.
• Communicate event details with clients and store team members.
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork.
• Adjust plans based on client feedback and needs.
• Create backup or emergency plans as needed.
• Ensure client satisfaction for scheduled events.
• Uphold cleanliness and safety standards; set up, break down, and clean before and after each event.
• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout experiences.
• Enroll customers in Rewards programs and Private Label Credit Cards.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with omni‑channel processes such as BOPIS and SFS.
• Participate in truck unload, stocking and planogram processes.
• Complete merchandise recovery and maintenance.
• Perform SISO and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to SOPs and company programs to ensure compliance.
• Interact respectfully and positively, serving as a role model.
• Cross‑trained in Custom Framing selling and production.
• Participate in daily store cleanliness activities (sweeping, vacuuming, dusting, restroom maintenance).

• Energetic, enthusiastic personality.
• Ability to handle job stress and interact effectively with guests of all ages and co‑workers.
• Excellent people skills.
• Experience working with children and children’s events.
• Strong communication skills (written, verbal, non‑verbal, listening).
• Organizational, interpersonal, and creative problem‑solving skills.
• Retail and/or customer service experience required.

• Remain standing for long periods.
• Move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves via ladder or similar equipment.
• Contact supervisor for reasonable accommodation if needed.
• Work in a public retail store setting, including climate‑controlled public areas, non‑climate‑controlled stock rooms, and occasional outdoor work (retrieving carts, unloading trucks). Work hours include nights, weekends, and early mornings.

Entry‑level, part‑time, retail management and manufacturing role.

Michaels is an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals. If a reasonable accommodation is required during the job application or interview process, or to perform essential duties, please contact Customer Care at 1‑800‑642‑4235 (1800‑MICHAEL).

At The Michaels Companies, Inc., our purpose is to fuel the joy of creativity and celebration. We operate over 1,300 stores in 49 states and Canada and online at  and  We offer a comprehensive benefits package including health, dental, vision insurance, paid time off, tuition assistance, employee discounts, and more.