Member Experience Sales Associate

Overview

We Work Hard so Others Can Live More. We’re on the lookout for high caliber results-driven team members to join the Orange theory Fitness Afterburn Coaching Team! At Orange theory Fitness, our heartbeat is to deliver proven fitness results for a healthier world. We’re passionate about the ability for all people, regardless of age, shape, size, or ability to be successful and achieve life-changing results.

If you have a go-getter attitude, a customer-care mindset focused on helping others live better, and enjoy earning potential, you may be a perfect fit for our dynamic team.

If you answered yes to the above, we want you on our team.

• Demonstrate dedication to ensuring maximum member experience satisfaction.
• Consistently strive for and achieve outstanding member service while meeting and/or exceeding key performance standards.
• Promote enthusiasm for fitness and the OTF brand by assisting new members to embark on their fitness journey.
• Cultivate genuine, experience-focused connections with members and guests, including answering questions, resolving concerns, and ongoing outreach regarding membership status.
• Ensure a friendly, helpful, and inclusive experience for all members and guests.
• Deliver an exceptional and versatile sales and service experience to all members and guests– generating inspiration that leads to fitness goal pursuit within our community.
• Demonstrate a commitment to a safe and clean studio environment for members and guests.

• Positive, genuine, and passionate – self-motivated, eager to learn, enjoy interacting, helping others, and sincerely care about the well-being of others.
• Possess exceptional interpersonal skills with a customer service focus and a willingness to deliver above-and-beyond levels of service, and actively contribute valuably.
• 1+ years of related experience in a similar role.

Pay
: 14.00/Hour

Job Type
:
Variable Hour Employee – Part-time & Full-time hours available

Hours per week
: 20-40, 25 or more preferred

• Opportunities for advancement. We strive to develop our teams and offer long-term career opportunities.
• Workout for free.
• Casual/Fitness dress-code
• Flexible schedule
• 401K Plan
• Dental and vision insurance plans
• Additional supplemental insurance plans such as hospital, indemnity, and critical illness
• Potential for PTO benefits and medical insurance after initial measurement period

The presence and influence of Diversity & Inclusion within Orange theory Fitness Afterburn is a vital standard and a powerful commitment. We strive to create an atmosphere free of prejudice and discrimination where all voices can be heard and diversity is recognized as an asset. We coach and train our team to be inclusive and accepting of differences, and are committed to workplace equity, diversity, and a culture of inclusion and acceptance.

This employment opportunity is with one of the largest independently owned and operated Orange theory Fitness Franchise, Afterburn Coaching, LLC.

• Afterburn participates in the federal government  E-Verify Program. E-Verify Participation;
  Right to Work.
• Afterburn provides equal employment opportunities to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. Discrimination of any type will not be tolerated. EEO is the Law and related supplements.
• Afterburn is an Employment-at-Will Employer.