IT Co-op

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COOP Springboro, OH, US

Job Summary:

The Information Technology (IT) Co-op is responsible for assisting the IT Team by monitoring, tracking, setting up systems and developing basic documentation. The IT Co-op will work closely with the IT on Projects and Tasks that support day to day services IT provides to the entire American Battery Solutions (“ABS”) Team. The IT team will mentor and guide the Co-op to successfully complete the tasks.

Responsibilities:

• Assist the IT Team with setting up and maintaining PCs, laptops, printers, and other peripherals for end-users.
• Provide support for events, marketing, and manager meetings, including the setup and tear down of laptops, projectors, etc.
• Maintain IT Systems Inventory throughout the property.
• Responsible for assisting and triaging the maintenance, installation and repairs of various equipment associated with audio systems, telephone systems, security systems, server systems, computers and networks, and all associated cabling throughout the facility.
• Basic Network Documentation
• Monitor IT Tickets and Systems as required.
• Report the progress of tasks on a regular basis.
• Adhere to federal and state regulations.
• Adhere to all company policies, processes, and procedures.
• Performs other duties as requested, directed, or assigned.
• Predictable and reliable attendance

Position

Qualifications:

• Undergraduate student working towards an Information Technology, or other relevant degree.
• Must be able to work between fifteen (15) to twenty-nine (29) hours per week.
• Must possess and maintain a minimum of 3.0 GPA.
• Must fulfill twenty-four (24) credit hours in one calendar year.
• Excellent interpersonal, written, and verbal communication skills, and the ability to prioritize tasks.
• Ability to handle numerous assignments simultaneously.
• Exceptional phone etiquette and capacity to always provide exceptional customer service.
• Proficient with Microsoft Office Software, including Excel, PowerPoint, Word, and Outlook.
• Co-op students may be eligible to work up to four (4) years if enrolled in a college or university and fulfill the criteria noted above.
• Candidate must demonstrate professionalism when interacting with ABS Team Members.
• Communication: Listens attentively to questions and responds to user needs, to ensure a positive customer experience
• Focuses on Quality: Drives work results with a quality focus on actions and results.
• Continual Improvement: Displays a consistent orientation toward producing the highest quality services. Constantly looking for incremental improvements in work processes and results.
• Teamwork: Works cooperatively with others to accomplish team goals
• Takes Initiative: Exhibits strong drive for results and success; conveys a sense of urgency and drives issues to closure.
• Organization and Planning: Establishes a systematic course for self and/or others to assure accomplishment of objectives.

Physical Requirements /

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Prolonged periods sitting at a desk and working on a computer.
• Constantly operates a computer and other office equipment.
• Ability to adjust focus, especially due to concentration on a computer screen.
• May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/below knee level or reach overhead.
• The person in this position needs to occasionally move about in industrial environments,…