Billing Clerk

Job Title: Billing Clerk

Company: ITG Communications, LLC

Location: Fayetteville, AR

Salary: $17.00 - $17.00

• Input billing information from field operations into the FUSE system.
• Process and validate work orders and related documentation.
• Generate customer invoices according to established schedules and SOW.
• Ensure compliance with customer‑specific billing requirements.
• Maintain accurate records and documentation of tickets, work volume and related billing information.
• Interface with operations teams to clarify and resolve billing queries/issues.
• Address basic billing discrepancies and issues to support reconciliation of invoicing and Accounts Receivable.
• Assist in unbilled report analysis.
• Support collections process through documentation.

• Billing data entry accuracy rates
• Invoice timeliness metrics
• Documentation accuracy
• Response time for query/issue resolution
• Process compliance

High school diploma required. Additional coursework in business, billing, accounts receivable preferred.

• 0 – 2 years of billing or related experience.
• Experience with data entry and documentation.
• Basic understanding of billing processes.
• Working knowledge of the FUSE system.
• Proficiency in Excel.
• Understanding of documentation requirements and SOWs.
• Familiarity with billing processes.

• Attention to detail.
• Accuracy of data entry.
• Methodical and process‑oriented approach.

ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories.

It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Entry level

Full-time

Accounting/Auditing and Finance

Utilities