Field Service Technician Level 2

Foodmate, a Duravant Company

Base pay range: $30.00/hr - $38.00/hr

This role is for candidates within an hour of Springdale, AK.

Duravant’s Life Cycle Services division requires all Field Service Technicians to travel to customer sites to perform total equipment lifecycle management services. This includes installations, preventative maintenance, start‑up/commissioning, troubleshooting issues, and providing upgrades/modernizations.

• Conduct field service calls at customer sites to provide installation, commissioning, emergency repair, technical support, preventive maintenance, audits, retrofits and training services.
• Perform mechanical, electrical, troubleshooting for PLC programs and servo drive configuration.
• Achieve service delivery goals including response time, first‑time fix, and customer satisfaction rates.
• Responsible for timely and accurate documentation of all service activities.
• Provide equipment reliability feedback to quality engineering and collaborate on improvements.
• Participate in cross‑training and cross‑functional teams with other Duravant operating companies.

• Degree of knowledge and experience of mechanical, hydraulic, electrical, and pneumatic components.
• Ability to interpret complex technical information involving mechanics and electronics, including schematics and mechanical engineering documentation.
• Knowledge of AB Compact Logix and various other PLCs, experience in operation, troubleshooting, and modifications.
• AB Panel View and various types of HMI programming and troubleshooting.
• Variable Frequency Drive (VFD) parameter configuration and programming.
• Depth‑full understanding of servo drive motor systems and configuration.

• High School Diploma or equivalent required.
• Associate or bachelor’s degree in Mechatronics is desired.
• EE, EET, EECS or Industrial Electronics degree is a plus.
• 1+ years of experience in the maintenance, installation and troubleshooting of large capital equipment required.
• Strong mechanical and electrical background required.
• Solid understanding of troubleshooting PLCs is a plus.
• Must have a valid driver's license, valid passport, and a good driving record.
• Travel extensively, up to 80% – this can be regionally, nationally, or internationally.

• Time and half on weekends.
• Company truck.
• Shared company‑paid premium health benefits with buy‑up options.
• Health Savings Account (HSA) options.
• Company‑paid telemedicine program.
• Company paid Long‑term Disability Plan and Basic Life and AD&D.
• 401(k) employer‑matching plan.
• Company discount program for you and your family (e.g., concerts, sporting events, health and wellness, travel, gifts and more!).
• Employee Assistance Program (EAP) that assists with guidance on childcare, financial planning, pet care and more.

Not Applicable

Full‑time

Manufacturing, Production, and Engineering

Industries:
Machinery Manufacturing, Facilities Services, and Automation Machinery Manufacturing

Referrals increase your chances of interviewing at Foodmate, a Duravant Company by 2x.

Apply BELOW