Front Office Staff

Animal Emergency & Specialty Center of NW Arkansas has partnered with iHire to reach top talent for their opening below. Check it out and apply today!

The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after‑hour facility in the Northwest Arkansas area and the only 24‑hour ER in Arkansas at the moment. Our brand new, state‑of‑the‑art facility is fully equipped with digital radiography, large touchscreen monitors in all client rooms, ultrasound, Idexx laboratories in-house, and a Force Triad electrosurgical system.

We also have CT and MRI capability in‑house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun‑loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high‑stress situations, multitask well, and have good communication skills.

Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands‑on!

Northwest Arkansas is home to Crystal Bridges—a world‑class art museum, the state's largest live‑music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors.

To learn more about us .

Are you a customer service pro with a passion for helping people and their pets? Join our fast‑paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions.

At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top‑tier customer service
, ensuring every client feels supported during stressful moments.

• Be a calming presence:
  Stay level‑headed and professional in emergency situations while providing support and solutions for emotional clients.
• Master the art of de‑escalation:
  Use empathy and communication skills to address and resolve concerns.
• Teamwork is key:
  Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care.
• Stay sharp and grow:
  Participate in monthly training sessions and complete continuing education hours annually.

• Customer‑focused:
  You have a knack for connecting with people and delivering memorable service.
• Cool under pressure:
  You excel in high‑stress environments and think on your feet.
• A team player:
  You thrive in a collaborative environment and are always ready to lend a helping hand.
• Eager to learn:
  You’re excited about continuous learning and professional development opportunities.

We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic.

• Competitive pay
• Ongoing education and training opportunities
• A supportive, team‑oriented work environment
• The chance to make a real difference in the lives of pets and their people

Apply today!

• Currently hiring for all shifts—day, swing, and overnight shifts available.
• Experienced Receptionist with a minimum of 1‑year veterinary experience preferred.
• Compassionate and calm team‑player.
• Ability to multi‑task.
• Strong communication and customer service skills.
• Highly organized and possess computer skills.
• Self‑starter with the desire to continue to advance your knowledge and skillset.

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

Employment Type:

Full Time

Entry level

Full‑time

Administrative

Veterinary Services