F&B Team Lead

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* Job Summary:

** ensuring an outstanding guest experience by overseeing the front-of-house operations. Reporting directly to the  a welcoming, efficient, and clean dining environment. The FOH Lead plays a key role in upholding service standards, ensuring smooth operations, and addressing guest concerns
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* Essential Duties and Responsibilities:

** Address guest concerns or complaints in a professional manner, resolving issues promptly to enhance the guest experience.
** Other Duties as Assigned:
** This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this role, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.
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* Work Location:

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* ** Required Knowledge, Skills, and

Experience:

** Ability to requirements and compliance with our concessions contract.

Ability to get along well with people, be honest, punctual, and reliable.

Ability to remain calm and friendly. Ability to adapt to changing work conditions. Ability to work cooperatively in a team environment.  experience in a supervisory or lead role in a restaurant or hospitality setting Strong leadership and communication skills with the ability to motivate and manage a team. Excellent guest service and problem-solving skills. Ability to work in a fast-paced environment, managing multiple priorities simultaneously.

Knowledge of food safety, sanitation regulations, and health standards. Familiarity with point-of-sale (POS) systems and cash handling procedures is preferred.
** ESQ and Play Forever Responsibilities and Requirements:
** Understand and follow all ESQ procedures that relate to your job duties. Work with a “safety-first” attitude. Proposed hiring rate of $22/hour, actual pay will be adjusted based on experience
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