Manager IT; Onsite

• Not eligible for immigration/work authorization support now or in the future **
• Not eligible for relocation assistance **

• Collaboration with IT Teams and Senior Management:
  Work to ensure the stability, security, and scalability of IT components and align IT strategies with business objectives and goals.
• Continuous Learning and Improvement:
  Encourage the team to stay updated on the latest trends and tools in IT, fostering a culture of continuous improvement.
• Cross-Functional Team Coordination:
  Coordinate with cross-functional teams to ensure successful project delivery and alignment with business needs.
• Culture Driver:
  Foster a positive and innovative IT culture that aligns with organizational values, promotes continuous learning, and encourages collaboration across teams and departments.
• Effective Communication with Stakeholders:
  Communicate clearly with stakeholders at all levels to understand their IT needs and provide appropriate solutions.
• Execution Focus:
  Emphasize day-to-day product management tasks and delivery, ensuring that goals and timelines are met.
• Operational Efficiency Management:
  Ensure that processes are followed and issues are resolved to meet stated SLAs, driving continuous operational improvements.
• Performance Management:
  Implement and utilize the enterprise-wide performance management system to set clear expectations, provide regular feedback, and conduct timely performance reviews for team members, fostering a supportive environment for individual growth and team success.
• Project Execution and Methodology:
  Apply Agile and Waterfall approaches to balance flexible, iterative development with structured planning and documentation, and implement scrum practices for adaptable delivery with clear milestones and reporting.
• Risk Management:
  
  Identify and assess potential risks within IT projects and operations, implementing basic mitigation strategies to minimize impact on team deliverables.
• Vendor Relationship Management:
  Manage relationships with external vendors, service providers, and consultants to ensure the delivery of high-quality IT services.
• Team Support and Development:
  Directly manage a team of subject matter experts, supporting their development and acting as a technical resource to resolve complex issues.
• Technical Leadership and Guidance:
  Provide hands-on guidance to the team, ensuring best practices are followed and maintaining technical excellence.
• Perform other job-related duties as assigned, which align with our organization's vision, mission, and values and fall within your scope of practice.

Education:

Bachelor's degree preferably in Information Technology, Computer Science, or a related field, or relevant experience.

Preferred Certification(s):
Any relevant IT Certification.

Experience:

5+ years of relevant and practical experience, preferably in IT management or a related role, with a proven ability to lead and motivate teams.

• People Leadership Development:
  Transition from an individual contributor role to a people leadership position, focusing on developing and mentoring team members to foster their growth and success within the organization.
• Leadership and Team Management:
  Demonstrate foundational leadership and team management skills, guiding and supporting team members to achieve their tasks while encouraging collaboration and professional growth.
• Team Member Support and Empowerment:
  Actively support team members by identifying and creating opportunities for skill development, cross-functional exposure, and career advancement, ensuring their success and alignment with organizational goals.
• Problem-Solving and Decision-Making:
  Exhibit strong problem-solving and decision-making abilities, effectively addressing challenges and making informed decisions under pressure. Resolve routine issues independently, escalating complex problems to senior management when necessary.
• IT Project Management:
  Possess basic proficiency in IT project management methodologies and tools, supporting the planning and execution of projects under the guidance of senior leaders.
• Communication and Interpersonal
  
  Skills:
  
  Exhibit strong communication and interpersonal skills, effectively explaining technical concepts to non-technical staff and facilitating clear understanding across the team.
• Not eligible for immigration/work authorization support now or in the future **
• Not eligible for relocation assistance
  ** All professional team members are expected to…