Public Health Sales Associate

The Public Health Sales Associate will own the early stages of the public health sales pipeline, focusing on converting inbound and existing unqualified opportunities into qualified leads for the field sales team. This role is responsible for engaging prospective public health customers, conducting targeted outreach, qualifying opportunities, gathering relevant purchasing and budget details, updating CRM records, and moving leads further into the sales funnel.

• Conduct outbound and inbound prospecting to public health agencies and organizations
• Qualify and prioritize approximately 200+ existing opportunities currently in Lead Qualification stage
• Gather information needed to advance opportunities (timeline, budget status, purchasing pathway, decision makers, sample needs, grant funding status)
• Advance qualified opportunities to field/public health sales representatives for follow-up and closing
• Work closely with senior public health sales reps to hand off qualified leads
• Document findings and update CRM fields accurately and consistently
• Maintain regular communication cadence with prospects (email, phone, Hub Spot workflows)
• Coordinate internally on sample requests, purchase pathways, distributor involvement (if applicable), and next steps
• Collaborate with marketing and trade show teams to follow up on conference leads
• Track movement and conversion metrics for lead qualification stage performance
• Maintain clean records in Hub Spot related to lead qualification stages
• Support reporting needs for weekly sales pipeline review
• Assist with shipment reporting as needed to track customer development

• Bachelor’s degree preferred, or relevant inside sales / customer service experience
• Familiarity with sales processes, CRM usage, lead development and qualification methodology
• Strong communication skills—professional, confident phone and email interactions
• Organized and detail-oriented; consistent follow-through on open opportunities
• Comfort working in a fast-moving pipeline environment with competing priorities
• Problem-solver mindset with willingness to ask clarifying questions and elevate when needed
• Previous experience with Hub Spot, Salesforce, or similar CRM is helpful
• This position operates primarily in a professional office environment
• Remote work may be considered for qualified candidates; preferred location is Northwest Arkansas
• Occasional travel for team meetings, trade shows, or customer-facing events may be required, but this is not a field-based sales role

• Bachelor’s degree in Business, Communications, Public Health, or related field (or equivalent experience)
• Experience in customer-facing roles, sales operations, account coordination, or related administrative/project support functions
• Familiarity with CRM systems and structured sales processes
• Strong organizational skills and attention to detail in documentation and follow-through

• Prior experience supporting a sales team serving public health agencies, government procurement, or healthcare institutions
• Experience working within CRM and ERP systems (Hub Spot, Business Central, Salesforce, etc.)
• Experience with pipeline management or lead qualification workflows
• Understanding of procurement cycles for government or public health customers

Note:

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

Entry level

Full-time

• Sales and Business Development
• Industries:
  Medical Equipment Manufacturing