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Business Service Center Advocate

Job in Springdale, Hamilton County, Ohio, USA
Listing for: First Financial Bank
Full Time, Seasonal/Temporary position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 16 - 18 USD Hourly USD 16.00 18.00 HOUR
Job Description & How to Apply Below

Base Pay Range

$16.00/hr - $18.00/hr

Responsibilities

The Business Service Center (BSC) Service Representative provides exceptional customer support for Treasury Management products, including online banking (savings and checking accounts), lockbox, cash vault, remote deposit, wires, and ACH origination. This role handles 40 inbound calls daily helping with client and internal inquiries, resolves issues through research, educates users on system capabilities, and ensures compliance with all banking regulations.

Details
  • Seniority level:
    Entry level
  • Employment type:

    Full-time
  • Job function:
    Finance
  • Industries:
    Telephone Call Centers, Banking, and Financial Services
  • Benefits:
    Medical insurance, Vision insurance, 401(k)
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