Retail Merchandising & Display Technician

At a Glance

The purpose of the Retail Merchandising & Display Technician is to conduct break‑fix, installation, and ad‑hoc maintenance work, in addition to general merchandising tasks. This role focuses on installing and maintaining retail displays and fixtures, completing planogram resets, troubleshooting and repairing issues, and contributing to our in‑store prescription drug collection program. You’ll be a full‑time employee with access to benefits, but your weekly hours will vary based on business needs.

Some weeks may offer 40+ hours, while others could have fewer hours—or even no scheduled hours.

• Competitive pay
• Weekly pay and early wage access - get paid when you need it
• Health and wellness benefits plans
• Paid time off
• 401(k) with employer matching after 12 months
• Paid training both online and in‑store
• Paid in‑between store drive time and mileage
• Out of market travel pay (drive time, mileage, per diem, hotel)
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependent, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

• Install and/or build displays, fixturing, and endcaps, involving the setup of security, cabling, wiring, monitors/media players, and audio connectivity
• Troubleshoot and resolve issues necessary to ensure displays are fully functional and meet maintenance requirements
• Lead teams on multi‑rep projects. These projects could be full 8‑hour days and may require travel into the market (up to 120 miles)
• Meet ad‑hoc maintenance requirements, which include:
  • Store service within 48‑72 hours
  • Troubleshoot and repair display issues independently, ensuring they are fully functional using the parts provided
• Travel up to 120 miles with paid drive time and mileage per company policy
• Availability to occasionally travel overnight is preferred
• Work a minimum of 32 hours per week, with the potential to increase to 40–50+ hours based on business needs. Standard schedule is Monday through Friday, starting at 8:00 a.m., with occasional weekend assignments
  • Any hours exceeding 40 in a workweek will be communicated in advance by leadership, to the extent possible. All hours and shifts comply with state and local requirements for wages, hours, overtime, and rest break guidelines
• Report the status of each store visit accurately to show success in achieving objectives
• Perform essential merchandising functions, including planogram resets, POP updates, and maintaining correct pricing and signage
• Build in‑store relationships
• Participate actively in weekly conference calls
• Complete administrative tasks, including but not limited to scheduling reports within 24 hours of program launch, entering data/reports same day, and reporting visits by project end date
• Other tasks as requested by management

• Facilitate the collection of prescription drugs that have been placed in the store’s designated drug take‑back containers by placing a provided zip tie on the bag and placing it in a holding area in the store
• In‑store interactions will only be with the pharmacist and/or store leadership

• High school diploma or equivalent required
• Experience in building displays, fixturing, monitor cabling/connectivity
• Experience using tools required to maintain displays
• Experience in troubleshooting and fixing display issues, i.e., light fixtures, malfunctioning buttons, computer/tablet/Smartphone demo‑related issues, software reboots, electronic component connectivity, etc.

• Must have good verbal and written communication skills
• Detail oriented and highly organized
• Ability to independently manage an account base
• Able to read schematics and correctly connect components
• Always display a professional demeanor
• Must be proficient using your personal Smartphone/Tablet with GPS functionality to upload photos, report assignment data, reference documents while in‑store and schedule visits
• Ability to drive on behalf of the company in compliance with company guidelines with reliable transportation, a valid driver’s license, and proof of auto insurance
• Must make the…