Retail Merchandising & Display Technician

Retail Merchandising & Display Technician

At a Glance:
The purpose of this role is to conduct break‑fix, installation, and ad‑hoc maintenance work, in addition to general merchandising tasks. The role focuses on installing and maintaining retail displays and fixtures, completing planogram resets, troubleshooting and repairing issues, and contributing to our in‑store prescription drug collection program. You’ll be a full‑time employee with access to benefits; weekly hours will vary based on business needs.

Maximum Pay: USD $21.00/h.

What We Offer:

• Competitive pay
• Weekly pay and early wage access
• Health and wellness benefits plans
• Paid time off
• 401(k) with employer matching after 12 months
• Paid training (online & in‑store)
• Paid in‑between store drive time and mileage
• Out‑of‑market travel pay (drive time, mileage, per diem, hotel)
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependent, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

What You’ll Do:

• Install and/or build displays, fixtures, and end caps, including setup of security, cabling, wiring, monitors/media players, and audio connectivity.
• Troubleshoot and resolve issues to ensure displays are fully functional and meet maintenance requirements.
• Lead teams on multi‑rep projects (full 8‑hour days; may require travel up to 120 miles).
• Meet ad‑hoc maintenance requirements:
  • Store service within 48‑72 hours.
  • Repair display issues independently, ensuring they are fully functional using the parts provided.
• Travel up to 120 miles with paid drive time and mileage.
• Occasionally travel overnight (preferred).
• Work a minimum of 32 hours per week, with potential to increase to 40–50+ hours based on business needs. Standard schedule:
  Monday‑Friday, 8:00 a.m., occasional weekend assignments.
• All hours and shifts comply with state and local wage, overtime, and rest break guidelines.
• Report status of each store visit accurately to show success in achieving objectives.
• Perform essential merchandising functions: planogram resets, POP updates, and maintaining correct pricing and signage.
• Build in‑store relationships.
• Participate actively in weekly conference calls.
• Complete administrative tasks: scheduling reports within 24 h of program launch, entering data/reports the same day, and reporting visits by project end date.
• Other tasks as requested by management.

Prescription Drug Collection Duties:

• Facilitate the collection of prescription drugs that have been placed in the store’s designated drug take‑back containers by securing them and placing them in a holding area.
• In‑store interactions will only be with the pharmacist and/or store leadership.

What You’ll Bring:

Experience and

Education:

• High school diploma or equivalent required.
• Experience building displays, fixtures, and monitor cabling/connectivity.
• Experience using tools required to maintain displays.
• Experience troubleshooting and fixing display issues (e.g., light fixtures, malfunctioning buttons, computer/tablet/Smartphone demo‑related issues, software reboots, electronic component connectivity).

Skills and Attributes:

• Good verbal and written communication skills.
• Detail oriented and highly organized.
• Ability to independently manage an account base.
• Can read schematics and correctly connect components.
• Always displays a professional demeanor.
• Proficient with personal smartphone/tablet and GPS to upload photos, report assignment data, reference documents while in‑store, and schedule visits.
• Ability to drive on behalf of the company in compliance with guidelines (reliable transportation, valid driver’s license, proof of auto insurance).
• Commitment to complete the market area’s minimum weekly or special project hours request.
• Basic toolkit (multi‑screwdriver, torx set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy‑off, putty knife, microfiber cleaning cloth, goo‑gone).
• Complete/pass required (break‑fix and ad‑hoc) paid training requirements as well as one‑off project training prior to conducting visits.

Physical Requirements:

• Regularly stand, walk, bend over,…