Billing Specialist

Overview

Billing Specialist role at Acrisure

The Billing Specialist assists the Senior Accountants in monitoring the insured accounts receivable, servicing the billing issues of our insureds and agents and processing the daily accounting transactions such as vendor payables and insured payments.

Acrisure is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

• Answer phone calls from the accounting phone queue. Calls are typically insureds and agents making payments, requesting information or asking questions regarding their bills and/or coverage. The specialist must be knowledgeable about billing procedures and workers’ compensation insurance overall.
• Monitor insured receivables and communicate with insureds regarding late payments; turn accounts over to collection agencies as necessary.
• Ensure refunds are sent out timely according to company policy.
• Post insured payments to accounts and create deposits to go to the bank.
• Process vendor payables and print checks (claims, insured refunds, commissions).
• Support special projects assigned by the Senior Accountant.

• Strong telephone and/or customer service skills
• Strong verbal and written communication skills
• Proficient computer skills including Microsoft Office suite, specifically Excel
• Good organizational and multitasking abilities
• Quick critical thinking skills

• Minimum Education:
  
  High School Diploma or equivalent
• Preferred Education:
  
  Some college coursework in accounting
• 1+ years of general business/office experience
• 1+ years of customer service preferable over the telephone

• Clerical, office setting with standard office equipment
• Working over the telephone with challenging persons should be expected

• Sitting for 4+ hours
• Ability to lift 10-15 pounds
• Dexterity for keyboarding and mouse use
• Occasional bending to file
• Good vision (close, distance, and color)

• Competitive compensation
• Generous vacation policy, paid holidays, and paid sick time
• Medical, Dental, and Vision Insurance (employee-paid)
• Company-paid Short-Term and Long-Term Disability Insurance
• Company-paid Group Life insurance
• Company-paid Employee Assistance Program (EAP)
• Pet Insurance and optional supplemental insurance coverage
• Vested 401(k) with company match and financial wellness programs
• Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits
• Paid maternity leave, paid paternity leave, and fertility benefits
• Career growth and learning opportunities