Receptionist - Part Time

Job Title: Receptionist

Salary Range: $16-$18

Exempt/Non-Exempt: NON-EXEMPT

Immediate Supervisor: Office Supervisor

• Primarily responsible for administrative support such as data entry, scanning documents, managing incoming and outgoing mail, including sorting, distributing, and organizing documents.
• Welcomes and greets visitors, guests, clients, and employees with a warm and professional demeanor.
• Establishes and maintains systems for assigned programs that collect data on clients, services and outcomes; tracks related expenses and program statistics; and maximizes utilization of PC based systems.
• Filing physical and electronic documents by sorting files alphabetically and according to content, dates, significance, etc. Prepares documents and files for audit purposes, ensuring accurate and timely submissions.
• Handles confidential information with discretion.
• Answers and directs incoming phone calls, ensuring accurate and timely routing to appropriate individuals or departments. Schedules appointments and meetings, coordinating with team members to find suitable times and notify participants of any changes.
• Orders office supplies and ensures appropriate and timely distribution.
• Assists with new employee onboarding including ordering IDs/business cards and ensuring all necessary items are provided.
• Regularly assists office supervisor with relevant tasks as assigned. Keeps supervisor informed of issues related to their area of responsibility.
• Facilitates posting communications for direct service staff, administrative staff, and clients.
• Receives and logs donations and provides timely acknowledgement response.
• May assist with Volunteers.

• Proficient in Microsoft Office Suite. Understands office systems and procedures.
• Knowledge of office professional conduct and professional presentation of self.
• Excellent customer service approach with ability to effectively communicate with both clients and staff.
• Ability to work independently, multi-task and ensure accuracy in meeting deadlines. Responds to changing demands of the office and is flexible.

High School diploma required with an associate or bachelor’s degree preferred. Experience as a receptionist or in a customer‑facing role is preferred. Additional training in office skills preferred. Must demonstrate excellent customer service, attention to detail, and the ability to work with numbers/statistics. Exceptional organizational and multitasking abilities. Strong interpersonal skills and the ability to interact with individuals at all levels.

Must provide timely responses to requests from supervisor, staff, and external inquiries.

Ability to perform the essential duties listed. Requires regular sitting; occasional standing, walking, use of hands, reaching. Ability to operate standard office equipment. Occasionally lift or move 20-30 pounds. Requires valid driver’s license, auto insurance, and ability to safely operate a motor vehicle. Vision requirements include close vision, distance vision, and ability to adjust focus. Work environment noise level usually low to moderate.

• Act as a role model promoting diversity and inclusion, participating in professional development and advocacy regarding inclusion.
• Follow ethical conduct policies, maintain confidentiality, and report breaches or misconduct.
• Communicate clearly and promptly, notifying supervisors when incidents occur or crisis situations arise.
• Maintain professional boundaries with clients, staff, interns, volunteers, and vendors. Share skills and concepts with others, working effectively under pressure.
• Demonstrate sound judgment in safety awareness and resource utilization. Report incidents or concerns to supervisory chain. Minimize waste.
• Perform other tasks and responsibilities as assigned.

LCFS is an Equal Opportunity Employer.

Entry level

Full-time

Administrative

Individual and Family Services