Front Office Receptionist - Dental​/Medical

Agency:
Office of the State Fire Marshal

Class

Title:

OFFICE ASSISTANT - 30010

Category:
Full Time

Bargaining Unit Code: RC014 Clerical Employees, AFSCME

Work Hours:

Monday through Friday 8 AM - 4 PM

Anticipated Hybrid Work Schedule Availability:
Not available, fully in office

Headquarter

Location:

1035 Stevenson Dr, Springfield, Illinois, 62703

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Office of the State Fire Marshal (OSFM) is accepting applications to fill the position of Front Desk Receptionist. The agency is seeking to hire an upbeat, friendly candidate who would enjoy greeting employees and visitors to the agency while answering and properly routing incoming phone calls. The candidate will also assist agency divisions with various entry level office duties as needed.

As the Office Assistant and employee of the State of Illinois, the selected candidate will have access to state healthcare, benefits, and a pension plan. Under direction, serves as the Office of the State Fire Marshal (OSFM) Front Desk Receptionist, managing front-desk operations and serving as the primary point of contact to welcome visitors and staff.

Drafts and formats a variety of materials including records, reports, correspondence, and other documents for agency divisions and performs research when requested.

Provides assistance with incoming OSFM mail, ensuring timely and proper routing to agency divisions.

Provides support to OSFM Legal Division with Freedom of Information Act (FOIA) requests.

Monitors weather radio and provides assistance with the dissemination of time-sensitive alerts to notify staff of deteriorating weather conditions according to agency guidelines.

Requires knowledge, skill, and mental development equivalent to completion of high school and one (1) year related office experience.

Prefers one (1) or more years of experience working for a fire service or public safety organization focused on fire/life safety or emergency response.

Prefers four (4) years of experience working in a professional office-setting as a front desk receptionist, answering incoming phone calls and assisting walk-in visitors.

Prefers one (1) year of experience as a receptionist facilitating front-facing security protocols and utilizing a building security system.

Prefers four (4) years of experience utilizing a document management system to store and manage digital and physical documents.

Prefers four (4) years of experience handling sensitive and confidential data/information in an office setting.

Prefers three (3) or more years of professional office experience preparing, typing, and proofing various types of reports and correspondence.

Overtime is a condition of employment and you may be requested to work overtime including scheduled, unscheduled, or last-minute overtime.

The Office of the Illinois State Fire Marshal (OSFM) is dedicated to working with our partners and providing assistance to the fire service in the protection of life, property, and the environment through communication, inspection,…